Get help with...
Get help with...
There are 2 kinds of email that you can receive from us.
Firstly there are Jobs By Email alerts, these will always come from Natives Jobs and have the subject Jobs By Email alert.
Secondly, there are Proactive emails that we send you every now and again containing details about jobs that might be relevant to you. These will always come from Natives Jobs but will have different subjects.
Jobs By Email alerts
To stop these emails, at the foot of each email you will find a link after the sentence "If you would like to stop this Jobs By Email alert..." saying "click here to remove it.", following this link will stop this Jobs By Email alert. NB. You may have other Jobs By Email alerts, removing this one will not stop other alerts sending out emails, you will have to follow this process for every alert you wish to stop.
To stop these emails, at the foot of each email you will find a link after the sentence "If you would like to unsubscribe from future emails, please go to...", following this link will stop us from sending you any more proactive emails.
Our CV database is searched daily by hundreds of top recruiters and employers. To give yourself the best chance of being headhunted, we suggest using this template when you upload your CV to your profile with us. If your CV is optimised in this way, our site’s software can read it much more easily, so you can be found and approached about new job opportunities.Download our template here
You can upload your CV by doing any one of the following tasks:
The best file type is either Microsoft Word (.doc or .docx) or Google Doc. PDF’s are accepted but not recommended as our system struggles with them sometimes.
Your CV must not be bigger than 1mb.
Problems uploading your file?
If your CV is the correct file type and does not exceed the maximum size, but you’re still having trouble, please just get in touch and advise us of the error message you’re receiving.
To hide your CV, go to the Job Seekers home page by logging in. From here, click on the button More in the section Your account & CV. Scroll down the page to the section Your CV and click on the button Upload new CV.
Update CV and hide it from Recruiters
Keep current CV and hide it from Recruiters
If you have forgotten your password, you can go to the Retrieve your Password page. Here, if you enter the email address you used when you registered, then the password will be mailed to this address. If you do not get an email within an hour, then this may be because the was a problem with your email address. If you think this might be the case, please email us on email@example.com stating the email address.Back to the top
If you login to your account you will be taken to your Job Seeker home page. Half way down the page is a section entitled "Your Account". Here you will see 2 sections; Suspending your account and Deleting your account. Suspending your account stops all your Jobs By Email alerts but it also allows you to pick up your account where you left off at a later date. We we still send some marketing emails that we think are of interest to you. Deleting your account will remove you completely from our database.Back to the top
If you have forgotten your password, you can go to the Retrieve your Password page. Here, if you enter your Account Number, then the password will be mailed to the email addrerss registered as the primary email address when the account was created. If you do not get an email within an hour, then this may be because the was a problem with your email address. If you think this might be the case, please email us on firstname.lastname@example.org stating the email address.Back to the top
If you are not receiving emails from us but you think that you should be, or have requested one such as a password reminder, it may be that your email provider is marking our email as spam or junk. To check this do the following: