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10 days ago
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After Sales Executive


Ski Solutions
Salary band: £15k - £20k
Location: UK, London
Job type: Seasonal
Contact: Rebecca Simmons
Category: Customer Advisor Jobs, Office Jobs, UK Jobs, Ski Jobs, Snowboard Jobs
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After Sales Executive

Reports to: After Sales & Operations Manager

Based at: Battersea, London

Ski Solutions, the UK's leading specialist ski tour operator and travel agency have been in business for over 29 years and the people who work for us have a genuine love and knowledge of both European and North American ski resorts.

Based in Battersea, London, we are looking for the brightest and the best candidates with a proven track record in customer service and an insatiable desire to deliver unparalleled' service to join our After Sales team.

As part of our After Sales team you will be responsible for every aspect of the booking process once the client has confirmed their holiday. Work includes answering client queries and providing a concierge service, processing bookings and invoices, arranging client payments, amending bookings, selling ski extras (and earning commission from this), liaising with tour operators or directly with European and North American hotels and suppliers.

Essentials:

  • Previous office experience
  • Excellent written communication and a friendly telephone manner
  • Highly organised
  • Numerate
  • A love of the mountains and all things ski

Would like:

  • Language skills (French, German or Italian) are useful
  • A background in high-end tailor-made travel

If you believe you are the best email us with your CV and covering letter explaining why you would like to be a part of the success story at Ski Solutions. All applications will be treated in the strictest confidence.


After Sales Executive

Reports to: After Sales & Operations Manager

Based at: Battersea, London

Ski Solutions, the UK's leading specialist ski tour operator and travel agency have been in business for over 29 years and the people who work for us have a genuine love and knowledge of both European and North American ski resorts.

Based in Battersea, London, we are looking for the brightest and the best candidates with a proven track record in customer service and an insatiable desire to deliver unparalleled' service to join our After Sales team.

As part of our After Sales team you will be responsible for every aspect of the booking process once the client has confirmed their holiday. Work includes answering client queries and providing a concierge service, processing bookings and invoices, arranging client payments, amending bookings, selling ski extras (and earning commission from this), liaising with tour operators or directly with European and North American hotels and suppliers.

Essentials:

  • Previous office experience
  • Excellent written communication and a friendly telephone manner
  • Highly organised
  • Numerate
  • A love of the mountains and all things ski

Would like:

  • Language skills (French, German or Italian) are useful
  • A background in high-end tailor-made travel

If you believe you are the best email us with your CV and covering letter explaining why you would like to be a part of the success story at Ski Solutions. All applications will be treated in the strictest confidence.



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