9 months ago
Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos. We improve services by managing people, processes, technology and assets more effectively. We advise policy makers, design innovative solutions, integrate systems and - most of all - deliver to the public. Serco supports governments, agencies and companies who seek a trusted partner with a solid track-record of providing assured service excellence. Our people offer operational, management and consulting expertise in the aerospace, defence, education, health, home affairs, local government, science, technology, transport and the commercial sectors.Serco Leisure is committed to providing a safe, warm, clean, friendly, fun environment for the local community at an affordable cost. Honesty, integrity and a positive, can-do attitude are key to helping us deliver this mission and are values we expect from each individual. We are currently recruiting for 3 x Campsite Wardens (casual) to work on an as and when basis. Hours to be covered are 8am - 2pm and 2pm - 8pm, Monday to Sunday.Holme Pierrepont Country Park is home to the National Water Sports Centre in Nottinghamshire, one of the UK`s premier sporting venues and outdoor leisure attractions. Situated just 10 minutes away from Nottingham city centre, yet feels a world away, Holme Pierrepont Country Park is set in 270 acres of beautiful parkland.Job PurposeTo ensure all aspects of the Campsite are running smoothly, covering front line customer service in the shop and taking bookings, cleaning the facilities and carrying out garden/ maintenance tasks.Main Duties and Responsibilities;Stock taking of campsite shop. Report and fix site defects, health and safety issues. Liaise with the main centre bookings team to accommodate large events/bookings. Adhere to COSHH and manual handling procedures, wearing the correct PPE at all times. Deal with cash and PDQ transactions. Ensure that customer information is easily accessible and resolve all site queries/complaints. Essential / Desirable Skills for the role;Hold qualifications in GCSE Maths and English level C or above or equivalent is essential. Customer Service/communication (face to face and over the telephone) experience is essential. Working knowledge of IT systems/PC literate is essential. Health and Safety awareness is essential. Previous experience of working in a similar role/ environment is desirable. Ability to handle cash and maintain records. Self-motivated and organised. Ability to work alone and in a team. If you have the essential skills, experience and qualifications to fulfil this role, please apply now and upload a copy of your CV in a word or PDF format.On occasion we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Serco is committed to equal opportunities and requests any potential applicant to contact the Serco Recruitment Team on as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application should the closing date of the advertisement be brought forward.