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12 days ago
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Ski Concierge - UK based


Silver Swan Recruitment
Location: UK, London, South East, Oxfordshire, Oxford
Job type: Permanent
Contact: Matt Walton
Category: Office Jobs, Resorts Jobs, Retail Jobs, Sales Jobs, UK Jobs, Ski Jobs
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We are looking for a candidate who is passionate about skiing with experience of working overseas for a luxury tour operator and has experience of working in an office - who is now looking to work permanently in the UK in this friendly, dynamic office in Oxford. This is a busy role, so we need someone who is confident at multitasking and being pulled in different directions. This a fantastic company with a competitive salary for someone who looking to start a career in the ski industry.

Responsibilities:

  • Working as your client’s travel PA, you will look after them from the moment they book their chalet or hotel, discussing their needs and organising the best options for them
  • Making all necessary concierge arrangements for the client, including airport transfers, ski lessons, restaurant reservations, spa treatments etc.
  • Preparing and send out detailed itineraries that your clients can take with them
  • Building strong relationships with suppliers
  • Responsible for obtaining invoices from suppliers
  • Attending face to face meetings with concierge suppliers to keep our knowledge fully up to date and to strengthen existing or new relationships.
  • Learn and understand the resorts the client works in
  • Attending and being involved in the organisation of summer and winter FAM trips, to help you further understand the individual resorts, suppliers and properties.
  • Sharing responsibility for the general upkeep of the company website portfolio, ensuring all resort pages are up to date and accurate.
  • Administration of company websites and databases for resort and concierge related information.
  • Assisting the sales team and directors on other administration tasks as becomes necessary.

The ideal candidate:

  • Ideally you should be educated to degree level or similar. Previous experience in a similar role is preferable.
  • Ideally you should have worked a ski season in a European resort or have good knowledge of the ski industry.
  • You must have the ability to build strong working relationships and have a friendly, approachable and professional manner.
  • You must have impeccable communication skills with a willingness to go that extra mile.
  • You need to have exceptional organisational skills and attention to detail.
  • You must work well in a team environment with a hard-working and flexible approach.

Benefits:

  • Competitive salary plus commission
  • Great career progression

We are looking for a candidate who is passionate about skiing with experience of working overseas for a luxury tour operator and has experience of working in an office - who is now looking to work permanently in the UK in this friendly, dynamic office in Oxford. This is a busy role, so we need someone who is confident at multitasking and being pulled in different directions. This a fantastic company with a competitive salary for someone who looking to start a career in the ski industry.

Responsibilities:

  • Working as your client’s travel PA, you will look after them from the moment they book their chalet or hotel, discussing their needs and organising the best options for them
  • Making all necessary concierge arrangements for the client, including airport transfers, ski lessons, restaurant reservations, spa treatments etc.
  • Preparing and send out detailed itineraries that your clients can take with them
  • Building strong relationships with suppliers
  • Responsible for obtaining invoices from suppliers
  • Attending face to face meetings with concierge suppliers to keep our knowledge fully up to date and to strengthen existing or new relationships.
  • Learn and understand the resorts the client works in
  • Attending and being involved in the organisation of summer and winter FAM trips, to help you further understand the individual resorts, suppliers and properties.
  • Sharing responsibility for the general upkeep of the company website portfolio, ensuring all resort pages are up to date and accurate.
  • Administration of company websites and databases for resort and concierge related information.
  • Assisting the sales team and directors on other administration tasks as becomes necessary.

The ideal candidate:

  • Ideally you should be educated to degree level or similar. Previous experience in a similar role is preferable.
  • Ideally you should have worked a ski season in a European resort or have good knowledge of the ski industry.
  • You must have the ability to build strong working relationships and have a friendly, approachable and professional manner.
  • You must have impeccable communication skills with a willingness to go that extra mile.
  • You need to have exceptional organisational skills and attention to detail.
  • You must work well in a team environment with a hard-working and flexible approach.

Benefits:

  • Competitive salary plus commission
  • Great career progression

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