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4 months ago

We are recruiting an experienced chalet couple to solely manage and run a privately owned chalet in Chatel, Portes du Soleil region, for the winter season 2017/2018.

The chalet is a recently renovated 6-bedroom luxury chalet based in the heart of the resort. The owners of the chalet are based in Abu Dhabi so we are looking for a couple who have run luxury chalets previously who can work independently with minimal support. Initial training will be provided by the chalet owners at the start of the season.

RESPONSIBILITIES FOR THE CHALET MANAGER

  • Welcoming the guests into the chalet on their arrival and ensuring that your guests feel at home in the chalet and feel that they are able to seek your assistance with anything that they require
  • Welcome meetings for each new group of guests
  • Collection of pre-ordered ski passes
  • Liaising with childcare agencies to ensure services booked are delivered an efficient manner during the guests stay
  • Being the first contact for guest queries, grievances, complaints and maintenance problems and then reporting all guest queries, grievances, complaints and maintenance problems to the chalet owners
  • Daily housekeeping of the whole chalet
  • Service of breakfast, afternoon tea and evening meal including service of wines and other beverages
  • Maintaining an enjoyable atmosphere for the guests; whether this be participating in conversation or working discreetly in the background
  • Assisting with food preparation and washing up when required
  • Organising the chalet laundry to be ready for collection each week
  • Take weekly photos to send to the chalet owners for marketing purposes – food served, the snow, chalet photos etc
  • Weekly skype call with the chalets owners

RESPONSIBILITIES FOR CHALET CHEF

  • creating menus on a weekly basis to suit the group of guests
  • responsible for offering a cooked breakfast to order, afternoon tea, canapés and formal evening meal
  • catering for all guests special dietary requirements
  • catering for children and nannies (including early lunches and dinners when required)
  • maintaining food hygiene, general health & safety standards in the kitchen and dining areas
  • keeping the kitchen clean, tidy and presentable at all times
  • responsible for providing staff meals
  • managing all shopping within the allocated weekly budget
  • weekly skype call with the chalets owners

SKILLS & EXPERIENCE OFTEN REQUIRED

  • previous high end service experience, and catering experience
  • previous chalet experience is essential
  • excellent interpersonal skills
  • excellent organisation/time management skills
  • conversation French is desirable
  • clean driving license in essential

PACKAGE OFFERED

  • ·       travel to and from resort
  • ·       accommodation – live out
  • ·       ski hire
  • ·       lift pass
  • ·       meals when on duty
  • ·       winter sports insurance
  • ·       uniform or contribution towards own uniform
  • ·       competitive weekly salary 

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