Ski Beat is all about providing amazing winter holidays to our customers, while ensuring that our staff have the opportunity to thrive in a highly supported and fun environment.
We are looking for both individual Chalet Hosts, and Chalet Host Couples, to run our catered chalets. You will be able to provide an exceptional holiday experience and cook our delicious menu plan using your proven catering skills.
The hosts we employ to join our creative and competent team are professional, friendly and enthusiastic. It is a job for someone who likes to meet people, be a great team player, cook and entertain, while maintaining our high cleaning standards and planning the day to day running of a high altitude Alpine chalet.
Being a warm and friendly host to the guests and dealing with any guest issues that may arise
The day to day running of the chalet
Complying with all procedures & standards as set out in the staff manuals
Supporting and liaising regularly with your manager
KEY SPECIFIC DUTIES
Care for guests each week with a warm and friendly manner, assisting with all their requirements and resolving any issues that may arise. Your Resort Manager is available to support you with any major guest issues that may arise.
Provide resort information and ski area information, and assist with any queries that arise.
Prepare and serve breakfast, and three course evening meal six days a week as per Ski Beat menu plan, and dine with guests. Also cook an equally delicious high tea for children when required.
Provide freshly baked cakes for afternoon tea seven days a week.
Keep all areas of the chalet clean at all times; including a daily clean of bedrooms, a weekly transfer day clean and regular in-depth cleaning.
Day to day chalet management, including managing linen supplies, food and wine ordering, keeping property clear of ice and snow and basic maintenance.
Being a conscientious member of the resort team, assisting other team members as required.
Please note that this overview is purely intended to give you an idea of what your work involves and is not intended to be a precise breakdown of your duties.
We are looking for enthusiastic individuals with the following skills:
A friendly and helpful manner, and a willingness to go that extra mile.
A desire to put guests' needs first and ensure they have a fantastic holiday.
An ability to demonstrate menu planning.
A flair and a passion for cooking.
The capacity to work well under pressure.
Patience and a sense of humour.
A love of skiing or snowboarding and all things Alpine, or a strong desire to learn.
An ability to work on own initiative as well as be a good team player.
A neat and well-groomed appearance at all times.
An eye for detail.
First rate timekeeping.
A practical and hands on approach.
Enthusiasm and dedication.
An EU passport and a permanent UK National Insurance Number / Irish PPS Number.
A cooking qualification or proven ability to cook appetising meals for between 6 and 18 people.
Previous experience within the hospitality industry is preferable.
WHAT WE OFFER
Basic Salary £100/week (paid monthly)
Loyalty Bonus for returning staff £100/week plus additional £10/week for third or subsequent seasons (uncapped, paid monthly)
Experience Bonus £50/week for qualifying candidates joining from other ski companies (paid monthly)
Performance Bonus £50/week (paid at end of season)
Holiday pay (paid at end of season)
Accommodation and meals
Full area season pass
Ski/board and boot hire
Lessons (free when available)
Comprehensive training in resort
Level 2 Food Hygiene & Safety Course (valid for two years from completion)