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about 1 month ago
Crystal Ski
Salary: Competitive Package
Location: Austria, France, Italy
Job type: Seasonal
Contact: Tom Best
Category: Catering Jobs, Chalet Host Jobs, Ski Jobs

At A Glance

Are you passionate about skiing and mountain life? Are you looking for a job that’s as far away from 9–5 as you can get, a job where you can really make the difference to the customers you come into contact with?
Crystal Ski is the UK and Ireland’s most recommended ski company providing outstanding ski experiences both on and off the mountain.

We’re looking for Chalet Hosts to join our team for the winter season across France, Austria and Italy. You’ll deliver fantastic service to our customers through providing a personalised service that is nothing short of exceptional. Creating an unforgettable experience from the moment they arrive in resort to the moment they depart you’ll welcome them into your chalet and provide them with great food and accommodation and be on hand to create that special holiday experience that makes them want to return to us year after year.

And it’s not just the customers that are well looked after. We also really look after our team at Crystal offering fantastic career development opportunities that will enable you to carve out a career in a fun and challenging environment.

 

What You Will Be Doing


• Working with the team to resolve issues before customers travel to ensure they always get what they have booked or requested by delivering personalised welcomes in person when in resort
• Utilising Twitter and Flickr to chat to customers and post updates on what’s happening in resort
• Using your cookery experience and along with our award winning training you will prepare and create an appetizing daily menu breakfast, afternoon tea & dinner
• Daily cleaning in your chalet and ensuring we maintain high standards for our customers
• Day to day dealing with linen and food orders and clearing any snow or ice from outside you chalet and ensure pathways are safe for customers to use

 

What We Are Looking For

• Put the customer at the heart of everything you do, have a passion for delivering service, and understand how much having a great holiday means to our customers
• A flair for cooking or a real desire to learn how to cook for large numbers of people – can be up to 14
• Take pride in walking away from a sparkling clean room
• You’re physically fit to carry out the duties of the role – you may be required to be on your feet for prolonged periods of time in order to clean and maintain the chalet.
• Savvy with social media channels
• You love learning new skills and you want to work in travel
• Chatty and personable – you build rapport quickly with all types of people
• Taking pride in your appearance and role and you want to be the best you possibly can be
• You like being challenged and are not afraid to voice your ideas and creativity
• You’re passionate about being in the mountains and about the Crystal product. You don’t have to be a skier or boarder but should have an interest in outdoor life or be willing to give it a try
• Resilient with the ability to deal with unexpected setbacks and have a “positive” and “bring it on” attitude to life
• Unflappable in a crisis, can think on your feet and don’t shy away from dealing with customers in difficult situations
• Strong team player and willing to work as part of a wider team and help out across other chalets when needed. You’re proactive and able to check your chalet for maintenance issues and highlight them so that customers enjoy a safe and comfortable environment
• Great planning and organizing skills
• You have a flexible and adaptable approach to work
• Although not essential you can speak or have an interest in learning another language

 

Working Within TUI Group

TUI Group is the world’s number one integrated tourism group. Covering the entire touristic value chain under one roof we employ 76,000 people in over 100 countries and offer 20 million customers comprehensive services in around 180 destinations worldwide.

 

How To Apply

You will be required to log-in, provide personal details and answer a few simple application questions. Should your application be progressed further you will be invited to attend one of our assessment days. If you have any queries please like, follow or visit any of our recruitment social sites 

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