The role of the Chalet Manager will be to assist in the general running of operations in Meribel and provide support for the chalet staff. The Chalet Manager must have strong organisational skills, be motivated, enthusiastic and have an approachable manner at all times. Flexibility and working as part of a team are essential.
Listed below are the main responsibilities of the Chalet Manager;
The running of staff training week with the other Managers. The aim of the training is to provide all the chalet teams with adequate knowledge to enable the company to operate successfully, this will include;
- Providing information regarding the day to day running of the chalets.
- Cooking training to ensure all cooks are comfortable with set menus with particular emphasis on presentation.
- Kitchen hygiene and chalet cleaning duties training.
- Supervision of practice dinners and breakfasts, including table laying and serving.
- Expected standards and personal presentation.
- Transfer day training.
- Resort information and familiarisation.
- Assist in taking inventories/handing over of chalets.
- Ensuring all equipment is present and working correctly prior to staff entering their chalets.
- Supervise chalet cleaning and opening.
Throughout the Season
- Regular chalet checking (4 chalets once a week). Follow up chalet checks to ensure that recommendations have been carried out.
- One weekly breakfast visit per chalet to ensure punctuality and maintain standards.
- Client liaison – visiting clients in their chalets (2 evenings per week) to ensure they are satisfied with their holiday. If any problems crop up, take necessary steps to solve these. Join guests for dinner in chalets to ensure high standards of food and service are maintained (when appropriate).
- Distribution of ski passes on transfer day.
- Organising ski school and ski hire for clients when required.
- Arranging any other non-ski related activities requested by the client.
- Day off staff cover and restaurant runs.
- Food budgets and stock control across the board for all chalets - oversee weekly shopping and store room lists.
- Buying and delivering any extra food if required during week.
- Arranging staff cover in the case of illness (filling in if necessary).
- Organise the weekly chalet shop.
- Distributing room allocations and guest information to chalet staff including any information or help required for “special dietary requirements”.
- Holding weekly staff meetings
- Minimum one winter season working for a Chalet Operator
- Conversational French
- Available from beginning Nov – mid May
- 3 Valley lift pass
- Own flat
- Weekly salary paid into UK bank account
- Ski/board for season
- Return travel to UK
- Food allowance