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30 days ago
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Chalet Supervisor


Ski Amis
Salary: Competitive Salary with Resort Package
Location: France, La Tania
Job type: Seasonal
Contact: Recruitment Department
Category: Catering Jobs, Chalet Host Jobs, Hospitality Jobs, Management Jobs, Resorts Jobs
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Are you looking to spend a winter working in the Alps?  You’ll need proven supervisory experience, good people management and team building skills. You’ll also need to have a great personality, have plenty to talk about and a commitment to deliver fantastic customer service to our guests.  Ski Amis is a long-established, family run business and has 20 catered chalets in the top resorts of the Three Valleys and Paradiski in France.  We have a 50 strong team in resort and we take pride in our staff and the high quality service they provide – we expect you to work hard and be committed to delivering these levels of quality and in return we provide you with all the tools and support you need to make this task as easy as possible, with plenty of piste time guaranteed and a flexible remuneration package so you can make the most of your season.

Job Details

The Chalet Supervisor reports to the Resort Manager of La Tania and is responsible for the running of our large 28 bed Chalet Christine.  He/she is expected to build and motivate the chalet team, leading by example by carrying out all the chalet host tasks as part of the team, in addition to the supervisory tasks.  This will involve the preparation and serving of meals to clients, daily cleaning of the chalet and socialising with guests. 

The supervisor is responsible for the preparation of rotas and managing the team workloads, laundering of all bed linen and towels and management of the stock room. This will include the preparation of a weekly accurate stock take and shopping trip, plus chalet maintenance and administration tasks as required – he/she will also deputise for the Resort Manager.  Generally he/she will ensure the quality standards and customer service are maintained and to support the requests of the Directors or Resort manager with any additional tasks that may be required.

Skills and Experience Required

  • Previous experience of catered chalets preferred either as a host or a guest
  • Excellent social skills to deal with the general public and a variety of people including children
  • Problem solving skills – able to deal with client queries in an assertive manner whilst still maintaining a high level of customer service
  • Good administrative skills to keep the chalet paperwork under control
  • Excellent standards of cleaning and hygiene
  • Team player who is able to live and work with other people

Benefits Package

  • Competitive basic salary paid in the UK
  • All expenses paid accommodation in a shared chalet room (2 people)
  • Travel to and from resort at the start and end of the contract
  • A flexible benefits package for in chalet food, seasonal staff ski pass, equipment rental, medical and personal possessions insurance
  • Work uniform
  • Pro-rata paid holiday based on 20 days per annum plus the UK bank holidays
  • Fully paid training
  • One full day off per week plus plenty of free skiing time on most other days except Saturdays

Eligibility

All applicants MUST be over 21 years of age (for insurance purposes), have held a full EU driving licence for more than two years and be resident and working in the UK with an existing permanent NI number and tax record.  You must be available for a face-to-face interview at our head office in Maidstone, Kent.

Are you looking to spend a winter working in the Alps?  You’ll need proven supervisory experience, good people management and team building skills. You’ll also need to have a great personality, have plenty to talk about and a commitment to deliver fantastic customer service to our guests.  Ski Amis is a long-established, family run business and has 20 catered chalets in the top resorts of the Three Valleys and Paradiski in France.  We have a 50 strong team in resort and we take pride in our staff and the high quality service they provide – we expect you to work hard and be committed to delivering these levels of quality and in return we provide you with all the tools and support you need to make this task as easy as possible, with plenty of piste time guaranteed and a flexible remuneration package so you can make the most of your season.

Job Details

The Chalet Supervisor reports to the Resort Manager of La Tania and is responsible for the running of our large 28 bed Chalet Christine.  He/she is expected to build and motivate the chalet team, leading by example by carrying out all the chalet host tasks as part of the team, in addition to the supervisory tasks.  This will involve the preparation and serving of meals to clients, daily cleaning of the chalet and socialising with guests. 

The supervisor is responsible for the preparation of rotas and managing the team workloads, laundering of all bed linen and towels and management of the stock room. This will include the preparation of a weekly accurate stock take and shopping trip, plus chalet maintenance and administration tasks as required – he/she will also deputise for the Resort Manager.  Generally he/she will ensure the quality standards and customer service are maintained and to support the requests of the Directors or Resort manager with any additional tasks that may be required.

Skills and Experience Required

  • Previous experience of catered chalets preferred either as a host or a guest
  • Excellent social skills to deal with the general public and a variety of people including children
  • Problem solving skills – able to deal with client queries in an assertive manner whilst still maintaining a high level of customer service
  • Good administrative skills to keep the chalet paperwork under control
  • Excellent standards of cleaning and hygiene
  • Team player who is able to live and work with other people

Benefits Package

  • Competitive basic salary paid in the UK
  • All expenses paid accommodation in a shared chalet room (2 people)
  • Travel to and from resort at the start and end of the contract
  • A flexible benefits package for in chalet food, seasonal staff ski pass, equipment rental, medical and personal possessions insurance
  • Work uniform
  • Pro-rata paid holiday based on 20 days per annum plus the UK bank holidays
  • Fully paid training
  • One full day off per week plus plenty of free skiing time on most other days except Saturdays

Eligibility

All applicants MUST be over 21 years of age (for insurance purposes), have held a full EU driving licence for more than two years and be resident and working in the UK with an existing permanent NI number and tax record.  You must be available for a face-to-face interview at our head office in Maidstone, Kent.


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