The position of concierge is based at our prestigious Aspen Lodge development, housing 10 luxury chalet suites in the heart of Val d'Isère. The role is primarily focused on delivering excellent customer service to all our guests. The concierge desk is the focal point of the building. Our staff provide detailed information about the resort. This role will involve manning the reception desk, booking restaurants, operating the coffee lounge, cleaning public areas and snow clearing. You will need to very quickly become an expert on Val d'Isère and be prepared to answer any question related to the area. From time to time, you will be expected to cover driving duties in and around resort. In addition to the responsibilities outlined above, you may also be expected to accompany our guests to and from the airport on transfer day.
The candidates must be of smart appearance with a happy, gregarious personality in order to deliver exemplary levels of customer service to our guests. All concierge candidates must be able to speak a good level of French and have a calm, confident manner when dealing with guests and suppliers. This role requires complete flexibility and intuition.