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6 days ago
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Country Manager Andorra


Topflight Travel Group
Location: Andorra
Job type: Seasonal
Contact: Laura Daly - Overseas Manager
Category: Management Jobs
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Country Manager Andorra

Start date: November 2021 – April 2022

Topflight Travel Group is seeking an outgoing, friendly, enthusiastic individual with a passion for the slopes, who is not afraid of hard work and commitment. Successful candidates will manage a respected Team of Resort Managers in Andorra and will benefit from a fantastic work environment with high levels of autonomy and ongoing development.

The Role:

  • Complete set up of resort, sourcing accommodation, cars and training venues.
  • Organising, assisting and participating in pre-season and in-resort manager training courses.
  • Arrange and set guidelines for airport procedures.
  • Driving the entire team towards achieving an impeccable level of customer service ensuring all issues and complaints are handled efficiently, effectively, and to root cause.
  • Dealing with and advising team on all emergency queries and situations that may arise.
  • Overseeing and organising the complete logistics of airport transfers for all resorts. Ensuring budgets are adhered to and constantly looking at new improvements to the overall process and budget.
  • Organising procedure for liquidation and accounts in ski rental shops ensuring all suppliers are paid in a timely manner.
  • Ensuring the accurate and concise liquidation of resort managers in-resort sales on a timely basis.
  • Ensuring all targets set are achieved to best of ability and that team are motivated to do the same.
  • Conducting end of season reports and entire resort close down and ensuring all team do similarly.
  • Building strong relations whilst representing the company in meetings/activities with suppliers, partners and the media. 

Applicants should be:

Energetic, positive and flexible with a hands on approach.

Experience in the Ski Industry with preferably at least 2+ years in a managerial position

Process driven, with relentless drive to improvement. 

Independent with the ability to work under pressure and on own initiative.

Confidant and customer focused with a passion to continuously improve service & practices. 

Highly organised with strong IT skills.

Ability to speak Spanish or Catalan would be a distinct advantage 

Full clean driving license.

What we offer: 

Industry leading wages & bonus scheme

Lift pass & ski equipment

Flights & transfers to resort

Accommodation 

Country Manager Andorra

Start date: November 2021 – April 2022

Topflight Travel Group is seeking an outgoing, friendly, enthusiastic individual with a passion for the slopes, who is not afraid of hard work and commitment. Successful candidates will manage a respected Team of Resort Managers in Andorra and will benefit from a fantastic work environment with high levels of autonomy and ongoing development.

The Role:

  • Complete set up of resort, sourcing accommodation, cars and training venues.
  • Organising, assisting and participating in pre-season and in-resort manager training courses.
  • Arrange and set guidelines for airport procedures.
  • Driving the entire team towards achieving an impeccable level of customer service ensuring all issues and complaints are handled efficiently, effectively, and to root cause.
  • Dealing with and advising team on all emergency queries and situations that may arise.
  • Overseeing and organising the complete logistics of airport transfers for all resorts. Ensuring budgets are adhered to and constantly looking at new improvements to the overall process and budget.
  • Organising procedure for liquidation and accounts in ski rental shops ensuring all suppliers are paid in a timely manner.
  • Ensuring the accurate and concise liquidation of resort managers in-resort sales on a timely basis.
  • Ensuring all targets set are achieved to best of ability and that team are motivated to do the same.
  • Conducting end of season reports and entire resort close down and ensuring all team do similarly.
  • Building strong relations whilst representing the company in meetings/activities with suppliers, partners and the media. 

Applicants should be:

Energetic, positive and flexible with a hands on approach.

Experience in the Ski Industry with preferably at least 2+ years in a managerial position

Process driven, with relentless drive to improvement. 

Independent with the ability to work under pressure and on own initiative.

Confidant and customer focused with a passion to continuously improve service & practices. 

Highly organised with strong IT skills.

Ability to speak Spanish or Catalan would be a distinct advantage 

Full clean driving license.

What we offer: 

Industry leading wages & bonus scheme

Lift pass & ski equipment

Flights & transfers to resort

Accommodation 


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