Chalet Host Couple Job Description
AliKats is a small independent chalet company based in Morzine, run by Al & Kat Judge. We started with one chalet in 2011 and have now expanded our portfolio to consist of 6 catered and 4 self-catered chalets.
We pride ourselves on three things – superb customer service, amazing food and creating a fun and positive working environment for our team as a whole each season.
Our objective is to create the best chalet experience humanly possible.
Objective of the role
AliKats chalet hosts have a reputation for always going the extra mile and you will see through our Trip Advisor reviews that “nothing was too much trouble” is something that was repeated time and time again.
So we are looking for positive people with a “can-do” attitude who enjoy hard work and have a real need to please. The job will best suit people who have a passion for hospitality and are not just looking for a job to facilitate a ski season.
The job involves managing each guest’s experience from the moment they walk through the door of the chalet to the moment they leave at the end of the week. We provide the necessary training and support to enable this but expect our hosts to deliver every element of the holiday to the very highest of standards.
In addition to taking exceptional care of the guests, hosts also need to take exceptional care of the chalets by ensuring they are clean, in a good state of repair, well stocked and running efficiently. We provide all of the training and provide processes in order to achieve this but the day to day responsibility lies with the hosts.
The role of chalet host is a varied and challenging one; it requires maturity, stamina and attention to detail in order to excel.
Tasks & responsibilities include (but are not limited to)
Setting the chalets up at the start of the season
Working together as a team
Driving guests to and from slopes and around resort
Preparing & serving breakfast
Preparing & serving afternoon tea
Preparing & serving dinner (the majority of the preparation of the evening meal will already have been done in advance in the prep kitchen by our team of professional chefs).
Cleaning & room servicing
Miscellaneous things including, shopping, laundry, maintenance etc.
Cleaning down the chalets at the end of the season
Skills & experience
A positive attitude and willingness to work hard
Minimum age of 21 (as specified by our vehicle insurer)
At least one person in the couple needs to be a compotent cook
A full manual driving license that allows you to drive in Europe.
The right to work in France.
An interest in skiing/snowboarding or love for the mountains.
An appreciation of food & wine
Team management or project management experience
We are looking for couples or good friends as the accommodation is twin & double rooms only.
• €170 per week salary
• Full Portes du Soleil season pass (worth c.€850)
• Free equipment hire
• Good standard of accomodation
• Thursdays off (There is no flexibility on days)
• Use of a company mobile (one each)
• All food & drink provided while working
• Carte Neige emergency accident insurance (you will require your own travel insurance with winter sports cover)
• We will pay for flights from/to UK/Europe & airport transfers (to/from GVA airport)
• AliKats uniform