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about 1 month ago
Snowchateaux
Salary: A fantastic salary of €400 per week!
Location: La Plagne, Meribel, Morzine, Tignes, La Rosière
Job type: Seasonal
Contact: Seasonal Jobs
Category: Resorts Jobs, Transport Jobs, Ski Jobs, Snowboard Jobs

A breath of fresh air is sweeping through the Alps this winter and we’re on top of it. Literally. Join us this winter in the Alps. We are looking for some very special people who have warm, friendly and approachable personalities, are customer focused, diligent and professional. If you have a passion for delivering outstanding customer service and great food and love the mountains, skiing or snowboarding, then come and be part of something special this winter.

 

Who are we?

Created in 2008 Snowchateaux is an independent ski chalet holiday company based in the French Alps. Our chalets are handpicked for location near the lifts or ski in/ski out to make that journey to the slopes hassle-free and easy. Our resorts all have access to high altitude skiing, guaranteeing snow sure conditions throughout the season. Comfort stays at the fore with modern facilities, up to date décor and home from home charm. We are committed to giving the best value holiday we can, in terms of cost, service and with the additional extras that come part and parcel of our service.

 

A new management team with oodles of experience are leading Snowchateaux into the light of a new era in chalet holidays and seasonal employment in the Alps. Our ethos lies in providing our team with all the tools they need to fulfil the requirements of their role with the minimum amount of fuss. We look after our team first and foremost and in return our team look after our guests and have the most amazing 5 months in the Alps.

 

Where are we?

22 chalets in 7 world-class resorts of La Rosiere, La Plagne, Les Arcs, Tignes, Meribel, Morzine and Les Gets.

 

Who are you?

We are looking for some very special people who have warm, friendly and approachable personalities, are customer focused, diligent and professional. If you have a passion for delivering outstanding customer service and great food and love the mountains, skiing or snowboarding, then come and be part of something special this winter.

 

Are you…Outgoing? Approachable? Confident? Resourceful? Dynamic? Efficient? Quick? Professional? Friendly? Proactive? Happy?

 

We are looking for people who can take ownership of their chalets and make their guests feel welcome at all times, with excellent social skills, who are able to interact well and create an ambience. Excellent timekeeping and organisational skills are a must, as are high standards of personal hygiene and appearance.

 

We want our guests, your guests, to have the best holiday ever. Can you help us achieve this?

Job Description Driver

Our drivers are in integral part of the team and provide our guests with a valuable service. We want you to not only meet but exceed our guests’ expectations and ensure they have the best holiday ever! 

You must have a proven minimum of 2 consecutive years professional driving experience (can be 2 winter and 2 summer seasons) and a maximum of 3 valid (active) penalty points on your driving license.

  • Desirable Experience
  • Previous winter chalet or summer villa season experience
  • Customer service and/or hospitality experience
  • Basic French a bonus

Duties:

  • Welcome guests in a warm and friendly manner at all times and consistently throughout the season. Be presentable with clean uniform at all times.
  • Carry out airport transfers up to twice weekly as required. Help with luggage.
  • Provide morning and afternoon shuttles to/from the slopes as required. Provide a one way after dinner shuttle to town as required.
  • Provide resort, weather and snow conditions information daily.
  • Always drive in compliance with French law and in compliance with company policies as set out in training, ensuring you carry the correct paperwork at all times.
  • Carry out routine maintenance and cleaning on your designated vehicles.
  • Collect, issue and take payment for guest lift passes on arrival nights ensuring all payments taken tally with receipts issued by lift pass offices.
  • Liaise with guests proactively to ensure they have everything they require and are enjoying their holiday. Be knowledgeable about our chalets, resorts and the food and wine we serve. Deal with any issues or complaints calmly, immediately, competently and professionally offering a solution as quickly as possible and involving the chalet team if required. Actively promote Snowchateaux’s services and chalets. Report all complaints and any feedback (positive and negative).
  • Apply conscientious practices for efficient energy management (use of electricity, heating, water, large appliances such as washing machines). Ensure equipment is correctly handled and maintained with due care and attention.
  • Paperwork: Complete and maintain various records to be handed in at weekly meetings.
  • Chalet Maintenance: Proactively identify and resolve any non-skilled/non-qualified maintenance and minor repairs in the chalets in a timely manner under your own initiative. Ensure any work you are unable to attend to is reported and actioned. Record and report maintenance issues and breakages.
  • Comply with all company policies and procedures as set out during training. Adhere to company Health and Safety, HACCP & COSHH systems, ensuring full compliance with Health and Safety legislation. Comply with and act in accordance with all company Fire Regulations and to adhere to the company’s Fire Policy.
  • You will be required to assist in the chalets on a regular basis which will involve (but is not limited to) the following: snow clearing, housekeeping, preparation and service of food (easy breakfast & preparation of a Raclette), hot tub/sauna/steam room preparation and disposing of chalet waste and recycling.

You may be required to assist in other chalets and other resorts depending on the needs of the business. All the chalets have WIFI however you are not permitted to use your laptop or watch TV/DVD’s whilst the guests are in the chalet.

Must HAVE:

  • UK or EU passport or be already in possession of a French Working Visa
  • UK National Insurance number which has been valid for at least 12 months prior to employment or an EU Social Security number or a French Working Visa for a full term of employment
  • UK or EU based Bank Account
  • UK or EU permanent registered address or addresses for at least 12 months prior to employment -Minimum of 2 satisfactory references from previous employers (references will be sought independently, please only provide contact details when requested)
  • 23 years of age or older (for Insurance reasons) -
  • Proven minimum of 2 consecutive years professional driving experience (can be 2 winter and 2 summer seasons) -
  • Maximum of 3 valid (active) penalty points on driving license

What are we offering?

We are offering an awesome package in line with French working regulations that will give you a higher salary than ever before and a massive amount of free/ski time!

 

You’ll be working:

A 39-hour working week with 2 days off per week (which may be 1 full day and 2 half days), no more than 11 hours work a day, no less than 10 hours between each day of work.

In return we offer:

A fantastic €400 per week! Holiday pay at 10% of your gross pay, travel from/to the UK (flights or contribution if driving), good quality accommodation based on a maximum of 3 sharing (& no bunks!), all your food, uniform, employers to contribution to a workplace pension, season lift pass, modest quality ski or snowboard equipment, Medical Insurance, linen, towels and use of self-service laundry (with washing powder!) and WIFI in the chalets and staff accommodation.

 

Chalet life has never been so good!


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