104 jobs - 2 added today
95144 registered Jobseekers
Recruiting? Call us on 01772 639042
Email me jobs relevant to my job search
10 days ago
only 18 days until close

Chalet Manager - St Anton


Matt Walton - Silver Swan Recruitment
Location: Austria
Job type: Seasonal
Contact: Matt Walton
Category: Ski Jobs
Apply
Select how you want to share:
View similar

An exciting opportunity to manage and run a clean, efficient and cost-effective chalet in St Anton as become available. You will manage the in-chalet team and the delivery of a unique concierge service. In this very customer facing position, the ultimate objective is to provide exceptionally high levels of hospitality and exemplary holidays which exceed our guest’s expectations.

Responsibilities:

Including but not limited to:

  • Managing the chalet team in delivering high standards of service, hygiene, cleanliness and customer service.
  • Manage bookings through the company database, whilst liaising with head office and the Resort Management team.
  • Responsibility for all chalet budgets, including expenditure, invoicing, chalet budgets, financial paperwork and the processing of payments for guests in-resort expenditure.
  • Prepare a cohesive diary of bookings and guests requests for the season.
  • Carry out routine spot checks of the chalets.
  • Welcome guests on arrival to resort and be present for all departures.
  • Order, purchase and distribute lift passes.
  • Assist guests with ski hire requests and offer in store assistance at boot fittings.
  • Arrange group ski-school and private ski tuition, using our nominated ski-school providers.
  • Make restaurant, après-ski and bar reservations.
  • Entertain and host whole groups of corporate guests.
  • Provide cover for driver duties when necessary.
  • Be on call 24 hours for guest emergencies.
  • Monitor goods going in and out of the chalet and maintain a stock take of all front of house, kitchen and housekeeping items.
  • Help manage the housekeeping of the chalet to budgets set for food, cleaning products and utilities by completing monthly stock takes where required.
  • Act as first point of call to chalet staff with any work-related issues.
  • Write weekly chalet rotas, taking into account staff working hours and weekly guest itineraries.
  • Socialising with chalet guests, creating an ambience where the guests feel welcome and relaxed at all times.
  • Acquire a thorough knowledge of the resort including local facilities, evening entertainment and ski information.
  • In-resort you will report the Resort Manager and Company Operations Manager.
  • You will also report to the UK based management team, including company Directors.

The ideal candidate

  • A background in high-end hospitality or hotel services, with an exacting eye for detail.
  • Previous summer / winter season experience in a support / management role, including at least one season in St Anton
  • A desire to deliver a luxury product and work in a professional environment
  • Minimum age of 25 years
  • UK or EU passport, or UK working visa
  • British issued National Insurance Number
  • UK registered bank account
  • Full clean driving license

Benefits:

  • Return travel to and from the UK, subject to completion of the season.
  • Comprehensive work, accident and medical insurance. (Employees are responsible for their own claims
  • and excess payments)
  • Accommodation
  • Full area lift pass
  • Seasonal ski or board equipment hire.
  • Food is provided on working days

DATES

  • Start and end date TBC. (Approximately 15th November 2019 – 1st May 2020 subject to bookings).

An exciting opportunity to manage and run a clean, efficient and cost-effective chalet in St Anton as become available. You will manage the in-chalet team and the delivery of a unique concierge service. In this very customer facing position, the ultimate objective is to provide exceptionally high levels of hospitality and exemplary holidays which exceed our guest’s expectations.

Responsibilities:

Including but not limited to:

  • Managing the chalet team in delivering high standards of service, hygiene, cleanliness and customer service.
  • Manage bookings through the company database, whilst liaising with head office and the Resort Management team.
  • Responsibility for all chalet budgets, including expenditure, invoicing, chalet budgets, financial paperwork and the processing of payments for guests in-resort expenditure.
  • Prepare a cohesive diary of bookings and guests requests for the season.
  • Carry out routine spot checks of the chalets.
  • Welcome guests on arrival to resort and be present for all departures.
  • Order, purchase and distribute lift passes.
  • Assist guests with ski hire requests and offer in store assistance at boot fittings.
  • Arrange group ski-school and private ski tuition, using our nominated ski-school providers.
  • Make restaurant, après-ski and bar reservations.
  • Entertain and host whole groups of corporate guests.
  • Provide cover for driver duties when necessary.
  • Be on call 24 hours for guest emergencies.
  • Monitor goods going in and out of the chalet and maintain a stock take of all front of house, kitchen and housekeeping items.
  • Help manage the housekeeping of the chalet to budgets set for food, cleaning products and utilities by completing monthly stock takes where required.
  • Act as first point of call to chalet staff with any work-related issues.
  • Write weekly chalet rotas, taking into account staff working hours and weekly guest itineraries.
  • Socialising with chalet guests, creating an ambience where the guests feel welcome and relaxed at all times.
  • Acquire a thorough knowledge of the resort including local facilities, evening entertainment and ski information.
  • In-resort you will report the Resort Manager and Company Operations Manager.
  • You will also report to the UK based management team, including company Directors.

The ideal candidate

  • A background in high-end hospitality or hotel services, with an exacting eye for detail.
  • Previous summer / winter season experience in a support / management role, including at least one season in St Anton
  • A desire to deliver a luxury product and work in a professional environment
  • Minimum age of 25 years
  • UK or EU passport, or UK working visa
  • British issued National Insurance Number
  • UK registered bank account
  • Full clean driving license

Benefits:

  • Return travel to and from the UK, subject to completion of the season.
  • Comprehensive work, accident and medical insurance. (Employees are responsible for their own claims
  • and excess payments)
  • Accommodation
  • Full area lift pass
  • Seasonal ski or board equipment hire.
  • Food is provided on working days

DATES

  • Start and end date TBC. (Approximately 15th November 2019 – 1st May 2020 subject to bookings).


Email me jobs relevant to my job search

  Back to the top