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12 days ago
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Transport Office Manager


Silver Swan Recruitment
Salary: €22,500 - €26,000
Location: UK, Europe (non-UK), France
Job type: Permanent
Contact: Matt Walton
Category: Hospitality Jobs, Management Jobs, Office Jobs, Resorts Jobs, Ski Jobs
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Description

A fantastic opportunity to settle permanently in the French Alps for someone with a good head for logistics.

The successful candidate is expected to either already have extensive abilities in transport management or a ski industry related management role to benefit from the higher salary package or if less qualified you must have the ability and motivation to develop quickly to take on a more equal management position to work alongside the current manager as a team to develop the business which will in turn open up opportunities for an improved salary package.

This is "Flexi Time" role with a significant portion of the annual hours carried out from November to April and to a lesser extent July and August whilst in the "inter seasons" accrued holiday is taken and hours are reduced to balance out the busier months.

As well as general office management duties and business development some basic DIY office and driver accommodation maintenance may be required therefore you must have a flexible approach.

Office Admin duties;-

  • Dealing with administration and suppliers in French and English by email and telephone.
  • Answering telephone calls and emails and processing customer enquiries during the day in the office.
  • Answering telephone calls and if necessary processing “out of hours” enquiries when on call as the duty controller (for 3 nights a week the duty controller should always be in a position to answer the office mobile which clients/drivers may call from time to time)
  • Managing vehicle fleet and driver control systems (excel/google sheets).
  • Building efficient and profitable schedules to execute up to 70 transfers a day (on a busy Saturday)
  • across a fleet of 17 full time vehicles and a dozen sub-contractors.
  • Ensuring vehicles are maintained and cleaned to a high standard and service schedules are adhered to.
  • Integration and training of new drivers.
  • Liaison between the manager, company director and drivers.
  • Motivating drivers and maintaining discipline and mediating any issues that may arise to the best benefit of the company.
  • Handling and managing drivers cash floats (excel/google sheets) and general paperwork.
  • You may be required to coordinate operations on Weekends from a reception desk at Geneva Airport.
  • Recruitment and HR duties
  • Fleet management - servicing / repairs / maintenance / expendable stock management
  • Managing accommodation owned / rented by Mountain Express (accommodating drivers in winter and general public holiday rentals in summer.
  • Complete overseeing of the company’s social media accounts
  • Creating and managing promotional sales mailshots and sales propaganda to use to promote the company directly to potential local chalet and hotel operators.

Driving duties (occasional);-

  • Airport runs & local shuttles.
  • Lifting, carrying, loading and unloading luggage including skis, snowboards and other heavy items.
  • Handling cash payments directly from customers (however most customers pay on-line by card).
  • Processing clear, accurate and tidy paperwork logs.
  • Scheduled vehicle checks (oil/water/tyre pressures) and light vehicle maintenance (wheel rotation/parts replacement).
  • Vehicle cleaning (jet wash/vacuum/clean windows etc).

Winter duties involve office administration and very occasional driving duties to cover issues that may arise. On weekends you will be required to perform a mixture of customer liaison, vehicle/driver coordinating, flight/traffic monitoring and constant scheduling adjustments. During the week duties will focus mostly on scheduling, office administration and driver/fleet management. From time to time you may be required to cover a full day's driving duty which could easily total in the region of 500 kms.

Summer duties will focus on administration, recruitment and business development worked around transfer driving duties which can sometimes involve two or maybe three days driving a week during the peak holiday weeks in July and August. There may also be some light DIY building maintenance duties to bring the driver accommodation owned by the company up to the required standard ready for the next season.

Requirements

  • Applicants must possess the following attributes;-
  • Fluent in French and English. If you do not speak French to a good standard please do not apply.
  • Over 25 years of age at the start of contract (for insurance purposes) and have held a full European category B (car) driving license for at least 5 years. Category D or D1 CPC or C or C1 CPC an advantage.
  • At least one full seasons experience as a transfer driver in the French Alps however this is not essential if you have other relevant experience within the transport or ski industry.
  • Driving must be smooth and confidence inspiring.
  • The ability to deal with the complex routing and scheduling of multiple vehicles and be able to adapt the schedules quickly and calmly to cope with flight delays and other unforeseen circumstances.
  • An ability to work in Microsoft Excel or Google Sheets.
  • Good customer service skills.
  • Good team building and management skills.

Summary:

Les Menuires, 3 Valleys, French Alps
Immediate to October (Negotiable)
Permanent
Starting Salary €22,500 - €26,000 (subject to qualifications/experience) + Bonus

Description

A fantastic opportunity to settle permanently in the French Alps for someone with a good head for logistics.

The successful candidate is expected to either already have extensive abilities in transport management or a ski industry related management role to benefit from the higher salary package or if less qualified you must have the ability and motivation to develop quickly to take on a more equal management position to work alongside the current manager as a team to develop the business which will in turn open up opportunities for an improved salary package.

This is "Flexi Time" role with a significant portion of the annual hours carried out from November to April and to a lesser extent July and August whilst in the "inter seasons" accrued holiday is taken and hours are reduced to balance out the busier months.

As well as general office management duties and business development some basic DIY office and driver accommodation maintenance may be required therefore you must have a flexible approach.

Office Admin duties;-

  • Dealing with administration and suppliers in French and English by email and telephone.
  • Answering telephone calls and emails and processing customer enquiries during the day in the office.
  • Answering telephone calls and if necessary processing “out of hours” enquiries when on call as the duty controller (for 3 nights a week the duty controller should always be in a position to answer the office mobile which clients/drivers may call from time to time)
  • Managing vehicle fleet and driver control systems (excel/google sheets).
  • Building efficient and profitable schedules to execute up to 70 transfers a day (on a busy Saturday)
  • across a fleet of 17 full time vehicles and a dozen sub-contractors.
  • Ensuring vehicles are maintained and cleaned to a high standard and service schedules are adhered to.
  • Integration and training of new drivers.
  • Liaison between the manager, company director and drivers.
  • Motivating drivers and maintaining discipline and mediating any issues that may arise to the best benefit of the company.
  • Handling and managing drivers cash floats (excel/google sheets) and general paperwork.
  • You may be required to coordinate operations on Weekends from a reception desk at Geneva Airport.
  • Recruitment and HR duties
  • Fleet management - servicing / repairs / maintenance / expendable stock management
  • Managing accommodation owned / rented by Mountain Express (accommodating drivers in winter and general public holiday rentals in summer.
  • Complete overseeing of the company’s social media accounts
  • Creating and managing promotional sales mailshots and sales propaganda to use to promote the company directly to potential local chalet and hotel operators.

Driving duties (occasional);-

  • Airport runs & local shuttles.
  • Lifting, carrying, loading and unloading luggage including skis, snowboards and other heavy items.
  • Handling cash payments directly from customers (however most customers pay on-line by card).
  • Processing clear, accurate and tidy paperwork logs.
  • Scheduled vehicle checks (oil/water/tyre pressures) and light vehicle maintenance (wheel rotation/parts replacement).
  • Vehicle cleaning (jet wash/vacuum/clean windows etc).

Winter duties involve office administration and very occasional driving duties to cover issues that may arise. On weekends you will be required to perform a mixture of customer liaison, vehicle/driver coordinating, flight/traffic monitoring and constant scheduling adjustments. During the week duties will focus mostly on scheduling, office administration and driver/fleet management. From time to time you may be required to cover a full day's driving duty which could easily total in the region of 500 kms.

Summer duties will focus on administration, recruitment and business development worked around transfer driving duties which can sometimes involve two or maybe three days driving a week during the peak holiday weeks in July and August. There may also be some light DIY building maintenance duties to bring the driver accommodation owned by the company up to the required standard ready for the next season.

Requirements

  • Applicants must possess the following attributes;-
  • Fluent in French and English. If you do not speak French to a good standard please do not apply.
  • Over 25 years of age at the start of contract (for insurance purposes) and have held a full European category B (car) driving license for at least 5 years. Category D or D1 CPC or C or C1 CPC an advantage.
  • At least one full seasons experience as a transfer driver in the French Alps however this is not essential if you have other relevant experience within the transport or ski industry.
  • Driving must be smooth and confidence inspiring.
  • The ability to deal with the complex routing and scheduling of multiple vehicles and be able to adapt the schedules quickly and calmly to cope with flight delays and other unforeseen circumstances.
  • An ability to work in Microsoft Excel or Google Sheets.
  • Good customer service skills.
  • Good team building and management skills.

Summary:

Les Menuires, 3 Valleys, French Alps
Immediate to October (Negotiable)
Permanent
Starting Salary €22,500 - €26,000 (subject to qualifications/experience) + Bonus


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