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3 months ago
Location: France, Les Gets, Morzine
Job type: Any
Contact: Andrew Richardson
Category: Bar Work Jobs, Hospitality Jobs, Hotel Jobs, Ski Jobs

We require two exceptional individuals to manage our VIP SKI hotel, Altitude Lodge and public restaurant in Les Gets.  Altitude Lodge is located on the piste in the main Les Gets ski area of Les Chavannes and next to the lifts. 

This is a very varied role requiring a great deal of initiative and organisational skills.  We are looking for people who have previous experience in hospitality, ideally in a restaurant environment.  A good understanding of French is very important, as you deal with both French suppliers and diners. Driving will invariably be a part of your duties and therefore you will need to have held a full clean driving licence for at least three years.

Duties are too numerous to list in detail but broadly group themselves under the following categories:

  • Effectively manage and oversee the hotel and restaurant team while on duty
  • Ensure outstanding customer service and guest satisfaction
  • Maintain and develop good relations within resort with all existing and new suppliers
  • Quality control of all standards including, food and beverage, cleaning and in customer service
  • Ensure all weekly paperwork is completed and complete accounts

Job description:

  • Overall responsibility for your guests
  • Ensuring, where possible, all special reservation requests are met
  • Checking transfer logistics between airport and resort
  • Ensuring the hotel and staff accommodations are safe – complying with all health and safety standards
  • Ensuring the successful running of an in-resort shuttle service
  • Supervising and co-ordinating all staff including writing weekly rotas
  • Assisting any staff with their duties if required
  • Looking after the welfare, motivation and discipline of staff
  • Dealing with customer complaints
  • Responsibility for bank account, income, maintaining budgets, expenditure and receipts
  • Opening and shutting down resort
  • Take responsibility for the business performance of the restaurant;
  • Analyse and plan restaurant sales levels and profitability with the general manager and head chef;
  • Prepare reports at the end of the shift/week, including staff control, food control and sales;
  • Plan and coordinate menus alongside the Head chef where necessary;
  • Coordinate the operation of the restaurant during scheduled shifts;
  • Train, manage and motivate staff;
  • Meet and greet customers, organise table reservations and offer advice about menu and wine choices;
  • Maintain high standards of quality control, hygiene, and health and safety;
  • Check stock levels, order supplies and prepare cash drawers and petty cash.

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