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24 days ago
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Resort Manager - Courchevel


Matt Walton - Silver Swan Recruitment
Salary: Competitive
Location: Val d'Isere
Job type: Any
Contact: Matt Walton
Category: Ski Jobs
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Resort Manager – Courchevel – Seasonal

 

We are looking for an experienced Manager to have complete authority of the resort in an independent role – to ensure a smooth and successful operation, in order to provide

exemplary holidays which exceed the guest’s expectations.

 

This includes the running of clean, efficient and cost-effective chalets, whilst maintaining staff welfare and discipline as well as the management of resort finances and budgets.

 

Responsibilities:

Including but not limited to:

• Managing the in-resort team in the delivery of high standards of service, hygiene, cleanliness and customer service.

• Manage bookings through the company database, whilst liaising with head office.

• Conduct a pre-arrival concierge service for guests.

• Responsibility for all resort budgets, including expenditure, invoicing, chalet budgets, financial paperwork and

the processing of payments for guests in-resort expenditure.

• Write weekly resort-wide rotas, adhering to set working hours and consulting the ever-changing weekly guest

routine.

• Staff management, including staff welfare and the responsibility to conduct disciplinary proceedings

• Maintaining / improving / developing local supplier relationships

• Organise resort transfers for guests’ arrivals and departures.

• The order, purchase and distribution lift passes.

• Assist guests with ski hire requests and offer in store assistance at boot fittings.

• Arrange group ski-school and private ski tuition, using our nominated ski-school providers.

• Hold weekly meetings with your in-resort team to distribute guest information.

• Ensure all guests receive high level of service.

• Act as first point of call to resort staff with any work-related issues.

• Provide cover for driver duties when necessary.

• Be on call 24 hours for guest and staff emergencies.

• In-resort you will report directly to the Company Operations Manager

• You will also report to the UK based management team, including company Directors.

 

The ideal candidate

• Minimum age of 28 years of age

• Management experience with other ski tour operators, preferably in the luxury market, including at least one season in Courchevel

• A background in high-end hospitality or hotel services, with an exacting eye for detail.

• Proficient French Language skills

• UK or EU passport, or UK working visa

• British issued National Insurance Number

• UK registered bank account

• Full clean driving license

 

 

 

Benefits:

• Return travel to and from the UK, subject to completion of the season.

• Comprehensive work, accident and medical insurance. (Employees are responsible for their own claims and

excess payments)

• Accommodation

• Competitive salary

• Full area lift pass

• Seasonal ski or board equipment hire.

• Food is provided on working days

• Start and end date TBC. (Approximately 15th November 2019 – 1st May 2020 subject to bookings).

Resort Manager – Courchevel – Seasonal

 

We are looking for an experienced Manager to have complete authority of the resort in an independent role – to ensure a smooth and successful operation, in order to provide

exemplary holidays which exceed the guest’s expectations.

 

This includes the running of clean, efficient and cost-effective chalets, whilst maintaining staff welfare and discipline as well as the management of resort finances and budgets.

 

Responsibilities:

Including but not limited to:

• Managing the in-resort team in the delivery of high standards of service, hygiene, cleanliness and customer service.

• Manage bookings through the company database, whilst liaising with head office.

• Conduct a pre-arrival concierge service for guests.

• Responsibility for all resort budgets, including expenditure, invoicing, chalet budgets, financial paperwork and

the processing of payments for guests in-resort expenditure.

• Write weekly resort-wide rotas, adhering to set working hours and consulting the ever-changing weekly guest

routine.

• Staff management, including staff welfare and the responsibility to conduct disciplinary proceedings

• Maintaining / improving / developing local supplier relationships

• Organise resort transfers for guests’ arrivals and departures.

• The order, purchase and distribution lift passes.

• Assist guests with ski hire requests and offer in store assistance at boot fittings.

• Arrange group ski-school and private ski tuition, using our nominated ski-school providers.

• Hold weekly meetings with your in-resort team to distribute guest information.

• Ensure all guests receive high level of service.

• Act as first point of call to resort staff with any work-related issues.

• Provide cover for driver duties when necessary.

• Be on call 24 hours for guest and staff emergencies.

• In-resort you will report directly to the Company Operations Manager

• You will also report to the UK based management team, including company Directors.

 

The ideal candidate

• Minimum age of 28 years of age

• Management experience with other ski tour operators, preferably in the luxury market, including at least one season in Courchevel

• A background in high-end hospitality or hotel services, with an exacting eye for detail.

• Proficient French Language skills

• UK or EU passport, or UK working visa

• British issued National Insurance Number

• UK registered bank account

• Full clean driving license

 

 

 

Benefits:

• Return travel to and from the UK, subject to completion of the season.

• Comprehensive work, accident and medical insurance. (Employees are responsible for their own claims and

excess payments)

• Accommodation

• Competitive salary

• Full area lift pass

• Seasonal ski or board equipment hire.

• Food is provided on working days

• Start and end date TBC. (Approximately 15th November 2019 – 1st May 2020 subject to bookings).


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