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Guest Services Manager


Le Ski
Salary band: Any
Location: France
Job type: Seasonal
Contact: Dan Brocklehurst
Category: Customer Advisor Jobs, Hotel Jobs, Management Jobs, Office Jobs, Resorts Jobs, Transport Jobs
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From the moment they arrive in resort until their departure, you will assume responsibility for our guests' well-being, ensuring that they have a fantastic and memorable holiday. We have an extremely high percentage of guests who return to us year on year and recommend our holidays to their friends. Your job is to help our team maintain these credentials and make sure our new guests want to return to Le Ski in the future.

You will be required to solve any problems that might arise, whether it is booking ski lessons or restaurant tables, taking a guest to the doctors or dealing with travel insurance claims. You will also need to work alongside and supervise ski hosts.

Guest requests and queries will keep you on toes so can impose on your free time, but you'll be happy to go out of your way to maintain our high standards of customer service. You will dine at least twice a week in a chalet, helping the hosts with service and clearing away.

To apply please download and complete our application form from our website via the apply now button. Once completed please return to our recruitment email address.

Requirements

We are looking for dedicated, caring and professional people who are willing to go the extra mile to make our guests' holiday perfect. You'll be a natural communicator with a high standard of French and IT skills. You'll have a strong background in customer service.

Skills & Experience
  • You should be highly motivated, resourceful, organised, caring and patient
  • Fluent French speaker and high IT skills are essential, managerial experience is advantageous
  • You should have held a full driving licence for more than two years
  • You must hold a valid British/EU passport and NI number

About us

If you're looking for a winter season job, and would like to work for a small, friendly company who take care of their staff, then apply to Le Ski!

 

From the moment they arrive in resort until their departure, you will assume responsibility for our guests' well-being, ensuring that they have a fantastic and memorable holiday. We have an extremely high percentage of guests who return to us year on year and recommend our holidays to their friends. Your job is to help our team maintain these credentials and make sure our new guests want to return to Le Ski in the future.

You will be required to solve any problems that might arise, whether it is booking ski lessons or restaurant tables, taking a guest to the doctors or dealing with travel insurance claims. You will also need to work alongside and supervise ski hosts.

Guest requests and queries will keep you on toes so can impose on your free time, but you'll be happy to go out of your way to maintain our high standards of customer service. You will dine at least twice a week in a chalet, helping the hosts with service and clearing away.

To apply please download and complete our application form from our website via the apply now button. Once completed please return to our recruitment email address.

Requirements

We are looking for dedicated, caring and professional people who are willing to go the extra mile to make our guests' holiday perfect. You'll be a natural communicator with a high standard of French and IT skills. You'll have a strong background in customer service.

Skills & Experience
  • You should be highly motivated, resourceful, organised, caring and patient
  • Fluent French speaker and high IT skills are essential, managerial experience is advantageous
  • You should have held a full driving licence for more than two years
  • You must hold a valid British/EU passport and NI number

About us

If you're looking for a winter season job, and would like to work for a small, friendly company who take care of their staff, then apply to Le Ski!

 


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