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about 1 month ago

We are actively seeking dynamic Hotel Managers with a high level of initiative and strong problem solving abilities to manage one of our superb chalet hotels located in top European ski resorts.

We offer these exceptional opportunities to confident, self-motivated managers with strong leadership skills and a commitment to provide outstanding customer service. You’ll have a wealth of experience from within the hotel, leisure or service industry to transfer to this new challenge.

You will manage the day-to-day running and operation of one of our hotels; maintain all  standards, ensure the hotel meets health, safety and hygiene standards, achieve budget and maximise profitability whilst ensuring your team deliver first-class service to our guests.

 

Main Responsibilities

 

Operational

  • Assume overall responsibility and ownership for the effective, compliant and profitable running of the hotel
  • Ensure the hotel meets local health, hygiene and safety standards
  • Implement and maintain all standards & procedures laid out in the management manuals

 

Communication

  • Retain a high profile presence with guests and staff
  • Establish, develop and maintain professional working relationships with all department managers, local staff and external companies
  • Develop your professional reputation within resort
  • Dealing with guest complaints and problem solving

 

Personnel

  • Manage and motivate your team to operate the hotel effectively
  • Devise and implement pre-season and on-going training plans for your team
  • Conduct staff reviews, appraisals and any disciplinary or grievance matters
  • Devise and Manage Hotel rota and timesheets in line with French labor Law
  • Compliance with French labor law –overseeing and manage legal  documents in the event of an inspection 

 

Financial

  • Monitor and control all hotel budgets, costs and monies
  • Proactively increase hotel revenue
  • Overall responsibility for accurate and timely financial reporting 

 

Abilities and Skills

  • Present a positive ‘can do’ attitude
  • Dynamic personality with exceptional stamina
  • A passionate leader by example
  • Ability to manage staff
  • Calm, confident and professional
  • Organised, flexible and proactive to achieve and improve standards
  • Excellent written and spoken communication skills
  • Manage guest and staff conflict head on to avoid matters escalating
  • Good problem solving skills

 

Essential Requirements

  • At least 2 years’ management experience within the service industry
  • Previous overseas seasonal experience in a supervisory role or a good understanding of the ski industry
  • Excellent management and numerical skills

 

Package and Benefits

  • Return travel to/from UK
  • Medical insurance
  • Comfortable accommodation
  • All meals
  • Discounted drinks and beauty treatments (dependent on resort)
  • Lift pass, ski equipment hire and discounted lessons for beginners
  • Smart uniform
  • Holiday concessions for friends and family
  • A competitive salary
  • Comprehensive training
  • Opportunity to work year-round

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