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5 months ago
Salary: Competitive
Location: Austria, France, Italy
Job type: Any
Contact: Chris Lovelock
Category: Hospitality Jobs, Hotel Jobs, Management Jobs, Resorts Jobs, Ski Jobs

Hotel Shift Supervisor.

Are you ready to make memories and friends that last a lifetime? Whether you are looking to work just one ski season or even looking for a long term career then we are the company for you! If you are an enthusiastic and friendly person who has a 'can do, will do attitude' then we are looking for you to join our overseas team based in the stunning Alps of either France, Italy or Austria.

We can offer you the opportunity to live and work in one of the top ski resorts in the world with like- minded and professional colleagues.

As Hotel Shift Supervisor you will be responsible for;

Assisting the Hotel Manager and Assistant Hotel Manager in supervising the Chalet Hotel team in order to provide the best experience to each guest.

Supervising Housekeeping, Bar and Restaurant team to lead and direct them in a way that is in line with guest expectations.

Ensuring all tasks are carried out above and beyond expectations.

Encourage the team to work well and to develop relationships with fellow colleagues, suppliers and other resort staff. 

Assisting the Senior Management team with staff training.

Assisting with the organisation and supervision of the cleaning and preparation of the Hotel.

Assisting with the production of Health & Safety, Fire and Hygiene reports.

Assisting with the compilation of information about the resort and create the hotel notice boards and information files.

Helping to provide a brochure accuracy report on the resort and hotel and submit to the Marketing Department in the UK. 

Supervise and inspire individuals to develop a highly motivated, committed team.

Ensuring that the Hotel Assistants are informed of their daily rota within the housekeeping operation and restaurant.  

Assist the Hotel Management to maintain staff discipline and ensure that policies and procedures are followed.

Supervise, organise and ensure the smooth running of the restaurant ensuring that it is prepared correctly and the required standards are met at every service during the week.

Supervise the daily housekeeping of the guest bedrooms and communal areas.

Supervise the housekeeping standards and complete weekly standards reports, ensuring that the Hotel Assistants are providing the required level of service. 

Ensure that all staff are provided with three adequate, balanced meals a day, seven days a week as stated in their terms and conditions.

Attending a weekly staff meeting to ensure that all staff are fully briefed regarding the following week’s arrivals and other important information relating to the smooth running of the resort. 

Discuss any issues that have arisen and provide feedback from guest questionnaires.

Supervision of the laying up, serving and clearing of breakfast, children lunch, afternoon tea, children High tea and dinner and the standard of service in the restaurant.

Promotion and management of incremental sales: Listed wine sales and packed lunches.

Supervise and motivate Hotel Assistants in their restaurant duties.

Assisting with control and ordering of stocks and stock takes.

If you want the chance to live and work in the unique environment of the mountains and experience new opportunities, then we look forward to hearing from you.

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