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7 months ago
Consensio Holidays
Salary: Competitive + benefits
Location: UK, London, Brighton, Europe (non-UK), France
Job type: Permanent
Contact: HR
Category: Hospitality Jobs, Management Jobs, Ski Jobs

Human Resources Manager (permanent)

Consensio is a luxury chalet operator exclusively managing some of the most exceptional properties in 5 resorts across the French Alps. They are now looking for an experienced HR Manager based in the UK during the summer with regular travel to France during the winter (including at short notice where required), or based full time in the Alps during the winter season.

The HR Manager is responsible for the recruitment of approximately 80 hospitality professionals in time for the winter and, along with the Operations team, creating and maintaining a well-motivated and fully resourced throughout the season. 

This person will have a good understanding of hospitality, preferably at a 5* level and ideally have completed a winter season or have worked for a ski operator previously.


  • Managing the recruitment process & budget; advertising, reviewing applicants, shortlisting & conducting all interviews
  •  Organising cook tests for chef applicants
  • Organising driving assessments for potential chauffeurs
  • Completing all staff paperwork; including referencing, contracts, A1 applications and medical insurance
  • Placing recruited staff into appropriate teams and chalets
  • Assisting in the organisation and running of the pre-season training programs
  • Working with Area Managers to secure and manage staff accommodation across all resorts; within a provided budget
  • Assisting in the choosing and ordering of staff uniform
  • Inputting to monthly payroll using Sage Payroll
  • Maintaining attendance/holiday/ sickness records
  • Maintaining French legal paperwork  for each chalet, including Register du Personnel & Declaration de Detachment
  • Along with Area Managers, manage employee relations issues, including disciplinaries & grievances, consistently and in a timely manner
  • Assisting in weekly resource planning; reallocating staff where required to cover gaps and additional client demands
  • Supporting Chalet Managers in the management of their teams including coaching on how to get the best from their staff and to resolve any issues
  • Helping to organise staff entertainment throughout the season
  • Staff recruitment mid-season – sourcing replacement staff to cover illness or departure of staff
  • Managing and hosting company end of season review meetings. Taking suggestions to the Management Annual Review meeting and pushing for continuous improvement each season



  • Previous HR experience (with emphasis on recruitment & employee relations)
  • CIPD qualified or part qualified (desirable)
  • Experience of managing staff
  • Completed a ski season or worked for a ski operator
  • Preferably hospitality/service experience
  • Computer literate
  • Good admin/office skills
  • Ability to work from home office but also within a small team
  • Clean driving licence
  • Professional, personable and approachable
  • Conversational French (desirable)


  • Competitive salary
  • Winter accommodation or accommodation allowance
  • Annual bonus
  • Ski related benefits if based in the Alps (including season lift pass, equipment hire, medical insurance)



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