Working alone in a small resort or as part of a team in a larger resort, your duties will be varied and challenging with no two days the same. Your role will be to provide the Inghams guest's with the highest level of service and standards in line with our company values and to maintain our excellent reputation.
Regular property visits, accompanying guests on transfer to and from the airport, and providing informative welcome meetings are just some of the aspects that your will incorporate into your working day.
Customer service skills are a must as you will accompany guests on excursions, visit them at regular intervals throughout the week keeping them updated on optional extras they wish to book, travel arrangements, and will also be the guests' first point of call if there are any problems. You will need to be proficient in dealing with grievances and complaints efficiently and effectively.
All our Inghams Reps will be expected to meet and exceed our given targets for sales and guest service, through active and effective promotion and marketing, thus enhancing service and increasing revenue. With over 75 years of experience in the industry all our Representatives will be expected to act in a professional manner at all times, maintain the company's reputation, and be an ambassador of the company, following correct policies and procedures.