Responsible for the day to day customer service delivery in our Finland resorts.
Our Representatives are the face of the company on guests’ arrival so you will be friendly, professional, hardworking and conscientious with excellent organisational and communication skills.
No two days are the same as a Finland Representative; working independently or as a part of a team across Lapland, you will be tasked to provide excellent standards of guests service and care.
Your responsibilities will include assisting the Resort Manager with guest welfare and enhancing the customer experience across our Partner Hotel program. As a Representative your main role will be to accompany transfers, to hold informative welcome meetings, organise lift passes, ski school and ski hire sales, ski hosting and running après events and activities.
Our staff are handpicked for their friendly and outgoing personalities as well as their excellent qualifications and experience.
Not only do we require lots of dedicated people to deliver our brochure promise but it is our staff that provide the excellent customer service to our guests that sets us apart from the competition.
For the chance to join us in some of the top resorts in Finland including Yllas, Levi & Saariselka, then apply online at workaseason.com