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16 days ago
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Luxury Apartment Manager


Silver Swan Recruitment
Location: UK, Europe (non-UK), Austria, France, Switzerland
Job type: Any
Contact: Philippa Smith
Category: Hospitality Jobs, Hotel Jobs, Management Jobs, Resorts Jobs, Ski Jobs
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OVERVIEW

 

Our client offers some of the best salary packages and the opportunity to work in the most luxurious chalets in the French Alps. They now also have some self-catering apartments.  This is a diverse and extremely challenging “hands on” role with overall responsibility for every aspect of the apartment operation. The main emphasis in this role is on customer service, the key objective being to deliver a world-class hospitality service and to create unique and memorable holiday experiences for every client. 

 

MAIN RESPONSIBILITIES

Overseeing the daily running of three apartments, including

  • meeting and checking-in guests
  • overseeing in-resort concierge - lift passes, breakfast basket delivery, pre-arrival shopping 
  • responsible for daily apartment cleaning and changeovers, with support from other cleaners if needed
  • communication with the Guest Relations Manager  pre arrival + post departure
  • proactive communication with guests to ensure all queries are answered and any special requests are met at the earliest opportunity
  • general maintenance – to report issues to Area Manager/Maintenance Team
  • maintaining general hygiene, health and safety standards
  • responsible for maintaining and improving local supplier relations
  • covering chauffeur duties when required, 

 

SKILLS & EXPERIENCE REQUIRED

This role would suit individuals with the following skill set:

 

  • previous 4/5 star hands on hospitality or silver service experience is essential
  • excellent interpersonal skills
  • excellent organisation/time management skills
  • previous accounting experience
  • basic computer skills
  • full, clean driving licence in essential
  • conversation French is required
  • knowledge of ski resorts/season life is essential

 

CANDIDATE PROFILE

We are looking for the following key personal qualities and attributes:

 

  • highly professional with a 5 star service mentality
  • positive and flexible attitude
  • proactive, work well under pressure with great attention to detail
  • team player is essential
  • well presented at all times

 

 

OUR SALARY PACKAGE INCLUDES:

  • A competitive salary
  • A stunning work environment in the most luxurious chalets in unique locations in the Alps
  • Excellent accommodation 
  • Transport to and from resort
  • Winter travel and health insurance
  • Free ski/board and boot hire
  • Ski pass
  • Outdoor Uniform
  • Attractive End of Season Bonus
  • Career progression with summer opportunities in our coastal villas in the summer months

 

PLEASE NOTE THAT ALL APPLICANTS MUST BE RESIDENT IN THE UK AND HAVE A NI NUMBER AND UK BANK ACCOUNT.

 

OVERVIEW

 

Our client offers some of the best salary packages and the opportunity to work in the most luxurious chalets in the French Alps. They now also have some self-catering apartments.  This is a diverse and extremely challenging “hands on” role with overall responsibility for every aspect of the apartment operation. The main emphasis in this role is on customer service, the key objective being to deliver a world-class hospitality service and to create unique and memorable holiday experiences for every client. 

 

MAIN RESPONSIBILITIES

Overseeing the daily running of three apartments, including

  • meeting and checking-in guests
  • overseeing in-resort concierge - lift passes, breakfast basket delivery, pre-arrival shopping 
  • responsible for daily apartment cleaning and changeovers, with support from other cleaners if needed
  • communication with the Guest Relations Manager  pre arrival + post departure
  • proactive communication with guests to ensure all queries are answered and any special requests are met at the earliest opportunity
  • general maintenance – to report issues to Area Manager/Maintenance Team
  • maintaining general hygiene, health and safety standards
  • responsible for maintaining and improving local supplier relations
  • covering chauffeur duties when required, 

 

SKILLS & EXPERIENCE REQUIRED

This role would suit individuals with the following skill set:

 

  • previous 4/5 star hands on hospitality or silver service experience is essential
  • excellent interpersonal skills
  • excellent organisation/time management skills
  • previous accounting experience
  • basic computer skills
  • full, clean driving licence in essential
  • conversation French is required
  • knowledge of ski resorts/season life is essential

 

CANDIDATE PROFILE

We are looking for the following key personal qualities and attributes:

 

  • highly professional with a 5 star service mentality
  • positive and flexible attitude
  • proactive, work well under pressure with great attention to detail
  • team player is essential
  • well presented at all times

 

 

OUR SALARY PACKAGE INCLUDES:

  • A competitive salary
  • A stunning work environment in the most luxurious chalets in unique locations in the Alps
  • Excellent accommodation 
  • Transport to and from resort
  • Winter travel and health insurance
  • Free ski/board and boot hire
  • Ski pass
  • Outdoor Uniform
  • Attractive End of Season Bonus
  • Career progression with summer opportunities in our coastal villas in the summer months

 

PLEASE NOTE THAT ALL APPLICANTS MUST BE RESIDENT IN THE UK AND HAVE A NI NUMBER AND UK BANK ACCOUNT.

 


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