Our client is a successful events company who are fast growing brand that loves great customer service and edgy communication. Due to remarkable growth now seeking an experienced Operations Manager to join its friendly and busy team.
The ideal candidate will have the line responsibility for the delivery to the highest standards of client care through effective leadership of Events, Conference Services and Maintenance Teams.
This exciting opportunity is ideal for an Operations Manager seeking career development and something a little different.
Your career begins here, duties entail:
Responsible for the Events operations team and Conference Services Team in all aspects of the operation of each department
Ensure that each department works to maintain the highest standards of delivery and customer service
Review as and when required all relevant Risk Assessments including fire, HACCP and COSHH
Carry out appraisals with direct reports and provide training and development plans.
To ensure that all direct reports follow HR procedures with their team
Have direct accountability for the FOH Labour budget
Ensure that all team members receive adequate and statutory training to Health and Safety
Ensure correct and timely invoicing
Commercial & financial management: Assisting in the running a profitable venue to help towards the company vision
Operational management: Understanding and managing the Client Service and Conference Service departments