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6 months ago
Platinum Travel Recruitment
Salary: £40k-£42k + benefits
Location: London
Job type: Permanent
Contact: Platinum Travel Recruitment Ltd
Category: Hospitality Jobs

Our client is a successful events company who are fast growing brand that loves great customer service and edgy communication. Due to remarkable growth now seeking an experienced Operations Manager to join its friendly and busy team.

The ideal candidate will have the line responsibility for the delivery to the highest standards of client care through effective leadership of Events, Conference Services and Maintenance Teams.

This exciting opportunity is ideal for an Operations Manager seeking career development and something a little different.

Your career begins here, duties entail:

  • Responsible for the Events operations team and Conference Services Team in all aspects of the operation of each department
  • Ensure that each department works to maintain the highest standards of delivery and customer service
  • Review as and when required all relevant Risk Assessments including fire, HACCP and COSHH
  • Carry out appraisals with direct reports and provide training and development plans.
  • To ensure that all direct reports follow HR procedures with their team
  • Have direct accountability for the FOH Labour budget
  • Ensure that all team members receive adequate and statutory training to Health and Safety
  • Ensure correct and timely invoicing

Competences include:

  • Commercial & financial management: Assisting in the running a profitable venue to help towards the company vision
  • Operational management: Understanding and managing the Client Service and Conference Service departments
  • Client management: Maintaining excellent client relations
  • Leadership: Build and maintain an excellent team to deliver the best service

Benefits:

  • Varied job role including operations, leadership, personnel client care and financial
  • Annual pay reviews
  • Subsidised fitness membership
  • Life assurance
  • Interest free loan
  • Career development
  • Pension
  • Plus many more perks

Give your travel career a boost and apply today!

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