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10 months ago
Neilson Active Holidays
Location: Brighton Marina
Job type: Permanent
Contact: The HR Team
Category: UK Jobs

Job Role Summary

To support the Head of People to ensure that employees are at the forefront of the business and delivering on the business cultural ethos.

Support Managers and Employees through their employment journey whilst being responsible for their overall wellbeing and welfare.

Develop and deliver key strategies to future proof the business in an ever changing environment whilst delivering on the company’s strategy and objectives.


Key Responsibilities and Tasks

Leading and directing a team of 3 to deliver a comprehensive HR service to the business. Including payroll, department administration, staff travel and all employee welfare & engagement.


Ensure all management are up to date with employee relations processes and procedures, including managing absence, disciplinaries, grievances and sickness.


Develop, drive, measure and champion employee satisfaction,  identifying areas that require improvement and driving positive change.


Performance management: coaching managers on performance management issues and processes ensuring managers are encouraging the best performance from their employees.


Overall accountability of the business’s reward program, whilst giving advice on rewardsand company benefits.


Full accountability of all policy and procedures, implementation of both new and old HR policies, procedures and processes.


In conjunction with the Head of People, ensuring all company policies and procedures are up to date in line with current employment law (both UK and overseas). Ensuring line managers are up to date with changes to any policies.


Work with senior managers to explain, coach and advise on all people related issues and strive towards a balanced positive outcome.


Managing complex disciplinary/grievance and HR issues, using HR and company knowledge evidencing appropriate decision making skills.


Managing the business’s welfare, wellbeing and social budgets.


Responsible for key communications to the business ensuring every employee is up to date with the business movements and key changes.




  • This is a Leadership role – requiring the successful candidate to be a confident self-starter, with the ability to set an agenda and develop, lead and motivate a team, including influencing other areas of the business or external partners who directly affect the performance and delivery of the business.
  • Ability to prioritise workload, manage deadlines and complex work schedules within strict timelines.
  • Strong team management skills.
  • Proactive with a flexible, ‘can do’ attitude.
  • Highly organised, with the ability to multi-task.
  • Positive attitude with a calm and reassured manner given the challenges of a busy HR function.
  • Excellent verbal and written communication skills - confident presenter, able to construct and deliver strategic plans to business stakeholders, good at influencing.
  • Able to forge a strong relationship with the Head of People & the Recruitment & Development Manager to ensure the full HR function performs as expected.





  • Ability to produce accurate, concise and insightful presentations and board papers, using MS Powerpoint, MS Excel and MS Word and the Apple suite.
  • Ability to build trustworthy relationships with employees and act as a company ambassador that encourages the business culture.
  • An excellent knowledge of employment best practice and employment laws and the ability to adapt to local guidelines.





  • Extensive experience & strong knowledge of HR.
  • Previous experience of working for a complex UK outbound holiday business.
  • Background in generalist HR or HRBP role is a must (ideally within travel).





  • A CIPD or similar qualification.


  • Highly engaging in both conversational and public speaking.

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