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6 months ago
Ski Amis
Salary: Competitive Salary with Resort Package
Location: Europe (non-UK), France, La Plagne
Job type: Seasonal
Contact: Recruitment Department
Category: Office Jobs, Other Jobs, Ski Jobs, Snowboard Jobs

Are you looking to spend a winter working in the Alps but don’t want to work in a chalet?  Working for us in our resort office will give you the chance to learn some new skills at the same time as “doing a season” – you’ll be in integral part of our support team in the Alps with responsibility for a wide range of duties.  Ski Amis is a long-established, family run business and has 20 catered chalets in the top resorts of the Three Valleys and Paradiski in France.  We have a 50 strong team in resort and we take pride in our staff and the high quality service they provide – we expect you to work hard and be committed to delivering these levels of quality and in return we provide you with all the tools and support you need to make this task as easy as possible, with plenty of piste time guaranteed and a flexible remuneration package so you can make the most of your season.

Job Details

The Resort Administrator reports to the Resort Planning Manager and he/she will be part of a small team responsible for the administration tasks in connection with operations in resort and for management of our warehouse.  The position in working in Aime at our resort office/warehouse facility with accommodation provided in an external shared apartment.

Winter Season Core Tasks

  • Preparation of client files for arrival - including programming of ski passes, preparation of vouchers and arrival lists
  • Liaison with resort managers and chalets – sending weekly arrival sheets to the resort managers and chalet staff and arranging any resources which may be required to deliver the client service in conjunction with the Resort Planning Manager
  • Liaison with the UK Sales Supervisor – as necessary for booking related questions
  • Acting as a transfer driver on changeover days to drive our guests to and from the airports, railway stations and chalet.
  • When not required as a transfer driver, working on the arrival desk on shift with the Resort Planning Manager to co-ordinate the transfer drivers, deal with issues as they arise and to liaise between guests and resort staff for arriving clients.  Tracking flights and keeping the transfer schedule log up to date with flight arrival details, client arrival times, and properly record all issues arising (such as delays and accidents or any incidents reported) and keep a record of driver progress.
  • HR admin - keeping the resort personnel files up to date, dealing with leavers and joiners, collecting weekly timesheets
  • Recording and dealing with the return of lost property
  • Dealing with chalet orders from the warehouse for both food and inventory replacements - picking orders and preparing them for collection, stock counting and keeping the warehouse clean and tidy
  • Fleet administration - checking and recording vehicle logs and documentation and dealing with insurance claims
  • Dealing with general administration - such as incoming and outgoing post, filing and printing

Start-Up and Closedown Periods

  • Supporting the resort team in the preparation of chalet staff training and chalet opening - printing and collation of training material, preparing for staff arrival, liaison with the UK office as necessary
  • Preparation of the warehouse, receipt and issue of stock
  • Year end stock count during closedown and supporting the resort team with the closure of chalets

Skills and Experience Required

  • Good organisational and administrative skills – a logical approach and an eye for detail and accuracy
  • Good IT skills with PC based applications – in particular Microsoft Office and good working knowledge of Outlook and general systems literacy for the use of our bespoke reservation system and supplier booking systems (training will be given)
  • Must be over 21 years of age for vehicle insurance purposes and a confident driver - preferably with either two years’ experience driving in a professional capacity over the last 10 years which can be proven by a letter from a previous employer or hold a driver CPC having driven a truck or coach in a professional capacity or hold a RoSPA Advanced Driving Certificate.  This experience can be trucks, coaches, vans, minibuses or taxis.
  • French language skills an advantage but not essential
  • Commitment to the delivery of excellent customer service to clients

Benefits Package

  • Competitive basic salary paid in the UK
  • All expenses paid accommodation in a shared room
  • Travel to and from resort at the start and end of the contract
  • A flexible benefits package for seasonal staff ski pass, equipment rental, medical and personal possessions insurance
  • Work uniform
  • Pro-rata paid holiday based on 20 days per annum plus the UK bank holidays
  • Fully paid training
  • Two days off per week

Eligibility

All applicants MUST be over 21 years of age (for insurance purposes), have held a full EU driving licence for more than two years and be resident and working in the UK with an existing permanent NI number and tax record.  You must be available for a face-to-face interview at our head office in Maidstone, Kent.

 


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