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27 days ago
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Resort Assistant


Kaluma Travel
Location: Europe (non-UK), France, Courchevel
Job type: Seasonal
Contact: Carly
Category: Chalet Host Jobs, Hospitality Jobs, Management Jobs, Ski Jobs
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RESORT ASSISTANT & ADMINISTRATOR    

We are recruiting for a Resort Assistant and Administrator, in Courchevel 1850 

 

WHO ARE WE? 

Kaluma Travel is a small, luxury tour operator, focussed on our specialist regions of St Anton and Courchevel 1850. As an owner-managed company we have built a loyal following of clients that appreciate our stunning properties and unique in-resort concierge service. 

In our staff we look for professionals who believe in a positive “can do” attitude, exceeding expectations and going that little bit further to provide a level of service that makes a difference.

 

JOB SPECIFICATION: 

This role offers administrative and managerial support to the Resort Manager, assisting with the day-to-day operational running of Courchevel 1850. Predominantly back-of-house, they are responsible for all resort administration, including HR documentation and in-chalet paperwork. As well as this the candidate will assist in the operational running of the chalets, checking standards and maintaining high levels of service across the resort. 

The correct candidate will display excellent administrative skills, have pre-existing resort knowledge, managerial experience, a solid background in hospitality, a strong work ethic and a desire to go that extra mile. 

 

MAIN DUTIES AND RESPONSIBILITIES:

  • To assist the Resort Manager with the smooth running of resort operations.
  • Responsibility for all in-resort paperwork. This includes assisting in-chalet staff with the completion of their weekly paperwork, the collation and filing of all legal and HR documentation, and the countersigning and checking of all in-chalet Health and Safety documentation.
  • Monitoring in-chalet spends.
  • The order, purchase and distribution of lift passes.
  • Conveying all guests’ in-resort spend to the Resort Manger, to ensure correct billing.
  • Complete regular in-chalet spot checks and change-over day chalet checks, to maintain cleanliness, service and food quality standards, ensuring continuity throughout Kaluma’s Courchevel product.
  • Offer practical in-chalet support to Hosts, Chefs and Drivers when needed.
  • Provide cover for 2 scheduled drivers-service shifts per week (up to 16 hours) to aid resort operations in covering drivers’ days off, as well as any ad-hoc driving if needed.
  • The booking of any ski-schools, restaurants and ski hire, taxis or anything else required by Kaluma’s guests.

 

REQUIREMENTS:

  • A background in high-end hospitality or hotel services, with an exacting eye for detail.
  • Administrative and managerial experience.
  • Minimum age of 25 years
  • UK or EU passport, a National Insurance Number, UK bank account
  • Full clean driving license.

 

PACKAGE: 

As a luxury brand delivering exceptional service, we believe that it is vital to look after our in-resort team. Therefore, in return for their hard work, our staff receive a generous package, the opportunity for career development, access to some of the world’s most exclusive ski areas and a lot of fun! The package is inclusive of: 

  • A competitive salary
  • A full season, full area lift pass
  • Seasonal accommodation
  • Ski and snowboard hire
  • Comprehensive medical insurance
  • Travel to and from the UK
  • Food and drink.

RESORT ASSISTANT & ADMINISTRATOR    

We are recruiting for a Resort Assistant and Administrator, in Courchevel 1850 

 

WHO ARE WE? 

Kaluma Travel is a small, luxury tour operator, focussed on our specialist regions of St Anton and Courchevel 1850. As an owner-managed company we have built a loyal following of clients that appreciate our stunning properties and unique in-resort concierge service. 

In our staff we look for professionals who believe in a positive “can do” attitude, exceeding expectations and going that little bit further to provide a level of service that makes a difference.

 

JOB SPECIFICATION: 

This role offers administrative and managerial support to the Resort Manager, assisting with the day-to-day operational running of Courchevel 1850. Predominantly back-of-house, they are responsible for all resort administration, including HR documentation and in-chalet paperwork. As well as this the candidate will assist in the operational running of the chalets, checking standards and maintaining high levels of service across the resort. 

The correct candidate will display excellent administrative skills, have pre-existing resort knowledge, managerial experience, a solid background in hospitality, a strong work ethic and a desire to go that extra mile. 

 

MAIN DUTIES AND RESPONSIBILITIES:

  • To assist the Resort Manager with the smooth running of resort operations.
  • Responsibility for all in-resort paperwork. This includes assisting in-chalet staff with the completion of their weekly paperwork, the collation and filing of all legal and HR documentation, and the countersigning and checking of all in-chalet Health and Safety documentation.
  • Monitoring in-chalet spends.
  • The order, purchase and distribution of lift passes.
  • Conveying all guests’ in-resort spend to the Resort Manger, to ensure correct billing.
  • Complete regular in-chalet spot checks and change-over day chalet checks, to maintain cleanliness, service and food quality standards, ensuring continuity throughout Kaluma’s Courchevel product.
  • Offer practical in-chalet support to Hosts, Chefs and Drivers when needed.
  • Provide cover for 2 scheduled drivers-service shifts per week (up to 16 hours) to aid resort operations in covering drivers’ days off, as well as any ad-hoc driving if needed.
  • The booking of any ski-schools, restaurants and ski hire, taxis or anything else required by Kaluma’s guests.

 

REQUIREMENTS:

  • A background in high-end hospitality or hotel services, with an exacting eye for detail.
  • Administrative and managerial experience.
  • Minimum age of 25 years
  • UK or EU passport, a National Insurance Number, UK bank account
  • Full clean driving license.

 

PACKAGE: 

As a luxury brand delivering exceptional service, we believe that it is vital to look after our in-resort team. Therefore, in return for their hard work, our staff receive a generous package, the opportunity for career development, access to some of the world’s most exclusive ski areas and a lot of fun! The package is inclusive of: 

  • A competitive salary
  • A full season, full area lift pass
  • Seasonal accommodation
  • Ski and snowboard hire
  • Comprehensive medical insurance
  • Travel to and from the UK
  • Food and drink.

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