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14 days ago
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Resort Manager


Ski Amis
Salary band: Any
Location: Europe (non-UK), France
Job type: Seasonal
Contact: Recruitment Department
Category: Chalet Host Jobs, Customer Advisor Jobs, Hospitality Jobs, Management Jobs, Resorts Jobs
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Are you looking to spend a winter working in the Alps?  You’ll need proven supervisory experience, good people management and team building skills. You’ll also need to have a great personality, have plenty to talk about and a commitment to deliver fantastic customer service to our guests.  Ski Amis is a long-established, family run business and has 20 catered chalets in the top resorts of the Three Valleys and Paradiski in France.  We have a 50 strong team in resort and we take pride in our staff and the high quality service they provide – we expect you to work hard and be committed to delivering these levels of quality and in return we provide you with all the tools and support you need to make this task as easy as possible, with plenty of piste time guaranteed and a flexible remuneration package so you can make the most of your season.

Job Details

We are looking to recruit Resort Managers for Les Menuires and for La Tania – both in the fabulous Three Valleys are of France.  Reporting to the Operations Manager, the Resort Manager is responsible for all the chalets and staff in his/her resort in terms of ensuring the service is delivered to guests according to company guidelines in a cost-effective way.  On a day-to-day basis, the Resort Manager is responsible for monitoring and managing staff performance and ensuring the chalets are operated in the right way according to company procedures - he/she is required to manage stock in chalets as well as being the contact point for all guests, dealing with first-line complaints and problems and dealing with external suppliers for self-catered accommodation, ski passes, lessons and equipment rental.  The Resort Manager is also responsible for resort administration which includes weekly stock counting, chalet maintenance, inventory replenishments, shopping and sourcing supplies, petty cash, sale of resort services, minibar sales and general administration. On changeover days, he/she will coordinate all arrivals including greeting the guests in the chalets and dealing with their ski passes and equipment rental requirements.

Skills and Experience Required

  • Proven team management experience and leadership skills
  • Excellent administration, organisational and motivational skills
  • Experience of the holiday industry – ideally experience of previous ski seasons with a quality catered chalet company or management of a summer holiday business such as a campsite
  • Experience of dealing with the public in a customer service oriented environment
  • Must be a confident driver with a clean license held for more than 2 years
  • French language skills a big advantage

Benefits Package

  • Competitive basic salary paid in the UK
  • All expenses paid accommodation in a single room
  • Travel to and from resort at the start and end of the contract
  • A flexible benefits package for in chalet food, seasonal staff ski pass, equipment rental, medical and personal possessions insurance
  • Work uniform
  • Pro-rata paid holiday based on 20 days per annum plus the UK bank holidays
  • Fully paid training
  • One full day off per week plus plenty of free skiing time on most other days except Saturdays

Eligibility

All applicants MUST be over 21 years of age (for insurance purposes), have held a full EU driving licence for more than two years and be resident and working in the UK with an existing permanent NI number and tax record.  You must be available for a face-to-face interview at our head office in Maidstone, Kent.

Are you looking to spend a winter working in the Alps?  You’ll need proven supervisory experience, good people management and team building skills. You’ll also need to have a great personality, have plenty to talk about and a commitment to deliver fantastic customer service to our guests.  Ski Amis is a long-established, family run business and has 20 catered chalets in the top resorts of the Three Valleys and Paradiski in France.  We have a 50 strong team in resort and we take pride in our staff and the high quality service they provide – we expect you to work hard and be committed to delivering these levels of quality and in return we provide you with all the tools and support you need to make this task as easy as possible, with plenty of piste time guaranteed and a flexible remuneration package so you can make the most of your season.

Job Details

We are looking to recruit Resort Managers for Les Menuires and for La Tania – both in the fabulous Three Valleys are of France.  Reporting to the Operations Manager, the Resort Manager is responsible for all the chalets and staff in his/her resort in terms of ensuring the service is delivered to guests according to company guidelines in a cost-effective way.  On a day-to-day basis, the Resort Manager is responsible for monitoring and managing staff performance and ensuring the chalets are operated in the right way according to company procedures - he/she is required to manage stock in chalets as well as being the contact point for all guests, dealing with first-line complaints and problems and dealing with external suppliers for self-catered accommodation, ski passes, lessons and equipment rental.  The Resort Manager is also responsible for resort administration which includes weekly stock counting, chalet maintenance, inventory replenishments, shopping and sourcing supplies, petty cash, sale of resort services, minibar sales and general administration. On changeover days, he/she will coordinate all arrivals including greeting the guests in the chalets and dealing with their ski passes and equipment rental requirements.

Skills and Experience Required

  • Proven team management experience and leadership skills
  • Excellent administration, organisational and motivational skills
  • Experience of the holiday industry – ideally experience of previous ski seasons with a quality catered chalet company or management of a summer holiday business such as a campsite
  • Experience of dealing with the public in a customer service oriented environment
  • Must be a confident driver with a clean license held for more than 2 years
  • French language skills a big advantage

Benefits Package

  • Competitive basic salary paid in the UK
  • All expenses paid accommodation in a single room
  • Travel to and from resort at the start and end of the contract
  • A flexible benefits package for in chalet food, seasonal staff ski pass, equipment rental, medical and personal possessions insurance
  • Work uniform
  • Pro-rata paid holiday based on 20 days per annum plus the UK bank holidays
  • Fully paid training
  • One full day off per week plus plenty of free skiing time on most other days except Saturdays

Eligibility

All applicants MUST be over 21 years of age (for insurance purposes), have held a full EU driving licence for more than two years and be resident and working in the UK with an existing permanent NI number and tax record.  You must be available for a face-to-face interview at our head office in Maidstone, Kent.


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