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27 days ago
Snowchateaux
Salary: €1785 gross monthly
Location: France, Les Arcs, La Rosière
Job type: Seasonal
Contact: Mike
Category: Resorts Jobs, Sports Jobs, Ski Jobs, Snowboard Jobs

Our Ski Tech’s are in integral part of the team and provide our guests with a valuable service. We want you to not only meet but exceed our guests’ expectations and ensure they have the best holiday ever!  

 

You must have previous ski, snowboard & boot fitting and maintenance experience or have recently completed a Ski and Snowboard Technician Training Course. 

You must have a maximum of 3 valid (active) penalty points on your driving license. 

 

Who are we?

Created in 2008 Snowchateaux is an independent ski chalet holiday company based in the French Alps. Our chalets are handpicked for location near the lifts or ski in/ski out to make that journey to the slopes hassle-free and easy. Our resorts all have access to high altitude skiing, guaranteeing snow sure conditions throughout the season. Comfort stays at the fore with modern facilities, up to date décor and home from home charm. We are committed to giving the best value holiday we can, in terms of cost, service and with the additional extras that come part and parcel of our service.

 

A new management team with oodles of experience are leading Snowchateaux into the light of a new era in chalet holidays and seasonal employment in the Alps. Our ethos lies in providing our team with all the tools they need to fulfil the requirements of their role with the minimum amount of fuss. We look after our team first and foremost and in return our team look after our guests and have the most amazing 5 months in the Alps.

 

Where are we?

22 chalets in 7 world-class resorts of La Rosiere, La Plagne, Les Arcs, Tignes, Meribel, Morzine and Les Gets.

 

Are you…Outgoing? Approachable? Confident? Resourceful? Dynamic? Efficient? Quick? Professional? Friendly? Proactive? Happy?

  

We want our guests, your guests, to have the best holiday ever. Can you help us achieve this? Come and be part of something special this winter.

 

Job Description 

 

Desirable Experience 

  • Previous winter chalet or summer villa season experience 

  • Customer service and/or hospitality experience 

  • Van or minibus driving experience 

  • Basic French a bonus 

 

Duties 

  • Welcome guests in a warm and friendly manner at all times and consistently throughout the season. Be presentable with clean uniform at all times. 

Deliver and collect equipment to and from chalets in several resorts. 

Ensure all guests are fitted in a timely manner upon arrival. 

Ensure guests are fitted correctly with an appropriate set of skis and poles. 

Ensure all DIN settings are correct. 

Ensure guests are fitted with a comfortable pair of ski boots. 

Follow routine procedures for the issue and receipt of equipment. 

Ensure all payments are taken accurately. 

Ensure a high standard of equipment maintenance at all times. 

Ensure servicing stock is maintained at appropriate levels. 

Control efficient security measures at all times. 

Ensure equipment is returned as soon as possible to the store. 

Control damages and report theft and neglect immediately. 

Ensure the workshop is kept spotlessly clean and safe. 

Always drive in compliance with French law and in compliance with company policies as set out in training, ensuring you carry the correct paperwork at all times. 

Carry out routine maintenance and cleaning on your designated vehicles. 

Liaise with guests proactively to ensure they have everything they require and are enjoying their holiday. Be knowledgeable about our chalets, resorts and the food and wine we serve. Deal with any issues or complaints calmly, immediately, competently and professionally offering a solution as quickly as possible and involving the chalet team if required. Actively promote Snowchateaux’s services and chalets. Report all complaints and any feedback (positive and negative). 

Apply conscientious practices for efficient energy management (use of electricity, heating, water, large appliances such as washing machines). Ensure equipment is correctly handled and maintained with due care and attention. 

Paperwork: Complete and maintain various records to be handed in at weekly meetings. 

Comply with all company policies and procedures as set out during training. Adhere to company Health and Safety, HACCP & COSHH systems, ensuring full compliance with Health and Safety legislation. Comply with and act in accordance with all company Fire Regulations and to adhere to the company’s Fire Policy. 

You may be required to assist in the chalets on a regular basis which may involve (but not limited to) any of the following: snow clearing, housekeeping, hot tub/sauna/steam room preparation and disposing of chalet waste and recycling. 

 

Must HAVE:

  • UK or EU passport or be already in possession of a French Working Visa 
  • UK National Insurance number which has been valid for at least 12 months prior to employment or an EU Social Security number or a French Working Visa for a full term of employment 
  • UK or EU based Bank Account 
  • UK or EU permanent registered address or addresses for at least 12 months prior to employment
  • Minimum of 2 satisfactory references from previous employers (references will be sought independently, please only provide contact details when requested) 

 

What are we offering?

We are offering an awesome package in line with French working regulations!

 

You’ll be working:

A 39-hour working week with 2 days off per week (which may be 1 full day and 2 half days), no more than 11 hours work a day, no less than 10 hours between each day of work. 

In return we offer:

A fantastic €1785 gross per month! Holiday pay at 10% of your gross pay, travel from/to the UK (flights or contribution if driving), good quality accommodation based on a maximum of 3 sharing (& no bunks!), all your food, uniform, employers to contribution to a workplace pension, season lift pass, modest quality ski or snowboard equipment, Medical Insurance, linen, towels and use of self-service laundry (with washing powder!) and WIFI in the chalets and accommodation.

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