Halsbury Travel Group are the fastest growing group school tour operator in the UK, led by the same family that established the brand over 30 years ago and boasting a diverse product portfolio!
With a turnover of £15m and a 20% year on year compound growth this exciting opportunity to join the Halsbury Ski team has arisen.
You will be a fundamental part of the Halsbury Ski Operations team, and the main features of the role will be as follows:
* To liaise with group leaders via e-mails or phone calls, arranging itineraries and answering queries. * To contact the group leaders to collect all necessary information concerning their group. * To research new ski resorts, make contact with suppliers and find activities suitable for groups. * To make all of the reservations in resorts and request payments. * To liaise with all staff involved in the ski department. * To train Ski representative in advance of ski trips. * To be the main point of contacts during office hours and occasionally out-of-office hours when ski groups are in resorts.
EXPERIENCE REQUIRED:
*You must be fluent in German *Excellent customer service skills *Highly organised and attention to detail *Ability to handle pressure and meet deadlines *Excellent written English and verbal communication skills *Ability to work well as part of a team as well as individually *Ability to prioritise work and to multi-task *Good knowledge of Word and Excel *Knowledge of MS office including Outlook and PowerPoint *Knowledge and a passion for Ski
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