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about 1 year ago
Silver Swan Recruitment
Location: UK, London, Europe (non-UK), France, Switzerland
Job type: Permanent
Contact: Philippa Smith
Category: Office Jobs, Other Jobs, Sales Jobs

We are looking for a Sales & Administration Executive to join the team. This is a fantastic opportunity for someone looking to start a career within the ski industry with a really fun and social team based in SW London.  The company has been selling ski holidays for over 80 years and the current team includes a number of long service staff. The successful candidate will have a passion and good knowledge for the ski industry.

Start date - ASAP. 

This list includes (but is not limited to) some of specific tasks you will be required to do. 


Sales & Administration 

  • Answering calls and emails from prospective and existing clients, making and confirming reservations, taking payments, adding extras, booking travel etc.
  • Being the face/voice of the company on the telephone and email providing and researching information to ensure that accurate information given out
  • Running daily accommodation booking reports and weekly accommodation arrival reports and ensuring all bookings are confirmed correctly
  • Stopping, opening and amending the sales to ensure accommodation is correctly available to be booked online and by the sales team
  • Uploading special offers onto the reservations system and to the website
  • Actively selling additional extras to clients, correctly adding them to the system and invoicing
  • Booking and running weekly reports for taxi transfers, ski hire, ski passes and ski school.


Other General Duties 

  • Dealing with client complaints and issues which may arise throughout the season 
  • Assisting with ticketing client’s holidays
  • Completing client’s holiday information on their destination
  • Helping the accounts department investigate incorrect costs
  • Correcting any mistakes made in the booking process
  • Sending out post and assisting with mailings

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