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15 days ago
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Ski Travel Consultant


The Boutique Chalet Company
Salary: £19 - 23 K
Location: Bath
Job type: Permanent
Contact: Tanya Petrie
Category: Office Jobs, Sales Jobs, UK Jobs
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We are looking to recruit a Ski Travel Consultant to join the team in our new office in the beautiful city of Bath. We are one of the premier luxury ski operators in Europe, with a portfolio of amazing five star properties across the French Alps. We will be launching several new products this year so this is an exciting time to join our dynamic and motivated team.

As a Ski Travel Consultant you will be the leading face of our brand and product, engaging with clients and sales partners on a daily basis to sell our luxury ski holidays. Being a confident communicator with a high standard of written and spoken English is essential. You’ll also have a real passion for our industry which means both luxury ski travel itself and also the other components of our product such as fine dining and luxury spa experiences. In the past you may have completed a ski season giving you direct context of what we do, but either way you will have a love for the mountains and winter sports which you can share with our clients. It’s also important that you are really organised - at times you’ll be juggling dozens of different client itineraries and dealing with multiple new sales enquiries each day - so it's important that you can work in a logical and structured way to stay on top of things.

The ideal candidate will have completed an undergraduate degree and whilst prior sales experience isn’t essential, it would certainly be desirable that you have some experience in a customer service role. Likewise, whilst our primary business language is English, we deal with an international client base, so if you do speak another language, that will be a plus. A strong starting salary will be offered to the right candidate alongside which you will have the opportunity to travel to the Alps and work in a small professional team. A target-linked bonus structure is in place and there are excellent opportunities for future career progression, with the potential to take on additional responsibility after the first six months.

The role will entail…

Manage new sales enquiries - you’ll be the first person to engage with potential new clients, whether they are on the phone or enquiring online. You’ll need to be a good communicator with a strong level of written and spoken English and have the ability to really listen to a client’s requirements and quickly build a rapport with them.

Engage our sales partners - we work with a variety of specialist travel agents who are a critical part of our overall sales strategy. You’ll need to build excellent relationships with these people, meeting them several times a year to train them in our latest products.

Manage client holiday itineraries - once a client books a holiday with us you will need to work with them to help plan their full itinerary - this may involve helping them with their travel arrangements, booking ski passes and tuition, or even helping them to identify the best mountain restaurants for incredible lunches in their resort.

Contribute to our marketing - you’ll have the opportunity to be involved by writing blog articles, social media posts and content for client and agent newsletters. It’s important for you to share our passion for luxury ski travel and be able to communicate that with our client base.

Have a head for the numbers - you’ll be supported by our Finance team who will help you develop your financial analysis skills to be able to accurately calculate margins and report progress towards broader company sales targets.

Benefits and Specifics

  • To start as soon as possible.

  • Basic salary of £19k to £23k per annum dependent on experience with a significant OTE package.

  • Based in our Bath office 5 days per week with regular travel to our operating locations (typically the French Alps) and also to meet with Sales Partners in the UK and Europe.

  • Option to work in Resort Office more regularly dependant on company requirements.

We are looking to recruit a Ski Travel Consultant to join the team in our new office in the beautiful city of Bath. We are one of the premier luxury ski operators in Europe, with a portfolio of amazing five star properties across the French Alps. We will be launching several new products this year so this is an exciting time to join our dynamic and motivated team.

As a Ski Travel Consultant you will be the leading face of our brand and product, engaging with clients and sales partners on a daily basis to sell our luxury ski holidays. Being a confident communicator with a high standard of written and spoken English is essential. You’ll also have a real passion for our industry which means both luxury ski travel itself and also the other components of our product such as fine dining and luxury spa experiences. In the past you may have completed a ski season giving you direct context of what we do, but either way you will have a love for the mountains and winter sports which you can share with our clients. It’s also important that you are really organised - at times you’ll be juggling dozens of different client itineraries and dealing with multiple new sales enquiries each day - so it's important that you can work in a logical and structured way to stay on top of things.

The ideal candidate will have completed an undergraduate degree and whilst prior sales experience isn’t essential, it would certainly be desirable that you have some experience in a customer service role. Likewise, whilst our primary business language is English, we deal with an international client base, so if you do speak another language, that will be a plus. A strong starting salary will be offered to the right candidate alongside which you will have the opportunity to travel to the Alps and work in a small professional team. A target-linked bonus structure is in place and there are excellent opportunities for future career progression, with the potential to take on additional responsibility after the first six months.

The role will entail…

Manage new sales enquiries - you’ll be the first person to engage with potential new clients, whether they are on the phone or enquiring online. You’ll need to be a good communicator with a strong level of written and spoken English and have the ability to really listen to a client’s requirements and quickly build a rapport with them.

Engage our sales partners - we work with a variety of specialist travel agents who are a critical part of our overall sales strategy. You’ll need to build excellent relationships with these people, meeting them several times a year to train them in our latest products.

Manage client holiday itineraries - once a client books a holiday with us you will need to work with them to help plan their full itinerary - this may involve helping them with their travel arrangements, booking ski passes and tuition, or even helping them to identify the best mountain restaurants for incredible lunches in their resort.

Contribute to our marketing - you’ll have the opportunity to be involved by writing blog articles, social media posts and content for client and agent newsletters. It’s important for you to share our passion for luxury ski travel and be able to communicate that with our client base.

Have a head for the numbers - you’ll be supported by our Finance team who will help you develop your financial analysis skills to be able to accurately calculate margins and report progress towards broader company sales targets.

Benefits and Specifics

  • To start as soon as possible.

  • Basic salary of £19k to £23k per annum dependent on experience with a significant OTE package.

  • Based in our Bath office 5 days per week with regular travel to our operating locations (typically the French Alps) and also to meet with Sales Partners in the UK and Europe.

  • Option to work in Resort Office more regularly dependant on company requirements.

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