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9 days ago
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Resort Rep


Snowboxx Festival
Location: France, Morzine
Job type: Temporary
Contact: Heather McMillan
Category: Customer Advisor Jobs, Management Jobs, Peak Season, Resorts Jobs, Ski Jobs, Snowboard Jobs
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Snowboxx Festival Resort Rep

Please note in addition to the resort rep role below we are also recruiting for a small management support team for those with seasonal experience. Click on the apply link and look for the link to the management support team for more information.

JOB TITLE: Snowboxx Resort Team

DATES: 20th - 30th March 2019

JOB ROLE: This role is split into 2 key sections, arrivals & departures as well as shifts during the week.

Arrivals & Departures

You will be required to do a 12-hour shift on arrivals day and a 10 hour day on departures.  Roles will vary on the day but will include:

  • Staffing a key area of the resort on arrivals and departures such as transfers arrival zone, accommodation check-in desks, airport arrivals area, customer pack distribution or equipment hire shops.
  • Assisting with all customer enquiries
  • Problem-solving and thinking on your feet.
  • Shifts throughout the week

You will be required to complete a variety of shifts throughout your week at Snowboxx, we are still finalising the exact details but these will include:

  • Night Duty - ensuring there is no excessive noise or disruption from any Snowboxx accommodations, answering customer enquiries overnight and ensuring snowboxx guest get home safely after snowboxx events.  You will be required to do on average 2 - 3 night duties throughout the week and these run from 9.30pm - 5am.
  • Festival Village - stewarding the festival village during either Apres or the main event nights.  Tasks will include stewarding key areas and assisting with litter picking. Apres shifts are estimated to run from 2.30pm - 6.30pm and Main Event shifts are estimated to run from 6.30pm - 11pm.
  • Igloo Events - stewarding our Igloo Sessions including checking customer tickets and giving customer guidance on their journey up to the Igloo.  Igloo shifts are estimated to run from 5 pm - 11 pm.

XX Club Staff - assisting in the smooth running of the XX Club, this may involve staffing the cloakroom or stewarding key points around the venue.  Club shifts are estimated to run from 10 pm - 3 am.

PACKAGE OFFERED:

  • Return transport from a London Airport to Resort, regional airports will be considered where possible.
  • Basic Shared Self Catered accommodation
  • Ski or Snowboard Hire
  • Lift Pass
  • Basic Travel Insurance
  • A minimum of 5 hours skiing or snowboard time on at least 5 days.
  • A minimum of 1-2 evenings off
  • £50 contribution towards expenses to be paid by bank transfer after the event.

PROVISIONAL SHIFTS:

Please note this is to give you an idea of the hours that are likely to be expected of you in the resort and is likely to change

Key Days

Thursday 21st / Friday 22nd - Prep Days / Resort Orientation / Staff Training

Saturday 23rd - Arrivals Day - 12 hour shift

Sunday 24th - Morning shifts assisting with hire & lift pass collection & lessons, evening event shift.

Saturday 30th - Departures Day, a busy morning and early start.

During the Week

Our aim is to create a fair and varied rota to give every staff member the opportunity to enjoy some free time on the mountain each day but also to enjoy the festival events whether that be as a member of staff or on an evening off.  We will aim to give each staff member 1 full day off however we cannot guarantee this but we will do our best!

WHAT WE ARE LOOKING FOR:

  • Experience working within a Ski Resort
  • French Language Skills (bonus but not essential)
  • Experience of working within events or tourism industry
  • Proven ability to problem solve and think on your feet

Applications must be received by 24th December 2018 and you can expect a response to your application by 18th January 2019.

Snowboxx Festival Resort Rep

Please note in addition to the resort rep role below we are also recruiting for a small management support team for those with seasonal experience. Click on the apply link and look for the link to the management support team for more information.

JOB TITLE: Snowboxx Resort Team

DATES: 20th - 30th March 2019

JOB ROLE: This role is split into 2 key sections, arrivals & departures as well as shifts during the week.

Arrivals & Departures

You will be required to do a 12-hour shift on arrivals day and a 10 hour day on departures.  Roles will vary on the day but will include:

  • Staffing a key area of the resort on arrivals and departures such as transfers arrival zone, accommodation check-in desks, airport arrivals area, customer pack distribution or equipment hire shops.
  • Assisting with all customer enquiries
  • Problem-solving and thinking on your feet.
  • Shifts throughout the week

You will be required to complete a variety of shifts throughout your week at Snowboxx, we are still finalising the exact details but these will include:

  • Night Duty - ensuring there is no excessive noise or disruption from any Snowboxx accommodations, answering customer enquiries overnight and ensuring snowboxx guest get home safely after snowboxx events.  You will be required to do on average 2 - 3 night duties throughout the week and these run from 9.30pm - 5am.
  • Festival Village - stewarding the festival village during either Apres or the main event nights.  Tasks will include stewarding key areas and assisting with litter picking. Apres shifts are estimated to run from 2.30pm - 6.30pm and Main Event shifts are estimated to run from 6.30pm - 11pm.
  • Igloo Events - stewarding our Igloo Sessions including checking customer tickets and giving customer guidance on their journey up to the Igloo.  Igloo shifts are estimated to run from 5 pm - 11 pm.

XX Club Staff - assisting in the smooth running of the XX Club, this may involve staffing the cloakroom or stewarding key points around the venue.  Club shifts are estimated to run from 10 pm - 3 am.

PACKAGE OFFERED:

  • Return transport from a London Airport to Resort, regional airports will be considered where possible.
  • Basic Shared Self Catered accommodation
  • Ski or Snowboard Hire
  • Lift Pass
  • Basic Travel Insurance
  • A minimum of 5 hours skiing or snowboard time on at least 5 days.
  • A minimum of 1-2 evenings off
  • £50 contribution towards expenses to be paid by bank transfer after the event.

PROVISIONAL SHIFTS:

Please note this is to give you an idea of the hours that are likely to be expected of you in the resort and is likely to change

Key Days

Thursday 21st / Friday 22nd - Prep Days / Resort Orientation / Staff Training

Saturday 23rd - Arrivals Day - 12 hour shift

Sunday 24th - Morning shifts assisting with hire & lift pass collection & lessons, evening event shift.

Saturday 30th - Departures Day, a busy morning and early start.

During the Week

Our aim is to create a fair and varied rota to give every staff member the opportunity to enjoy some free time on the mountain each day but also to enjoy the festival events whether that be as a member of staff or on an evening off.  We will aim to give each staff member 1 full day off however we cannot guarantee this but we will do our best!

WHAT WE ARE LOOKING FOR:

  • Experience working within a Ski Resort
  • French Language Skills (bonus but not essential)
  • Experience of working within events or tourism industry
  • Proven ability to problem solve and think on your feet

Applications must be received by 24th December 2018 and you can expect a response to your application by 18th January 2019.


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