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8 months ago
Location: Meribel
Job type: Seasonal
Contact: Laura Daly
Category: Customer Advisor Jobs, Hospitality Jobs, Management Jobs, Resorts Jobs, Ski Jobs

Topflight Travel Group is seeking an outgoing, friendly and enthusiastic Country Manager with a passion for the slopes, who is not afraid of hard work and commitment. Successful candidate will manage a respected Team of Representatives in ski resorts across France and will benefit from a fantastic work environment with high levels of autonomy and ongoing development.


  • Complete set up of resort, sourcing accommodation, cars and training venues.
  • Organising, assisting and participating in pre-season and in-resort Reps' training course.
  • Arrange and set guidelines for airport procedures.
  • Overseeing and organising the complete logistics of airport transfers for all resorts. Ensuring budgets are adhered to and constantly looking at new improvements to the overall process and budget.
  • Organising procedure for liquidation and accounts in ski rental shops ensuring all suppliers are paid in a timely manner.
  • Coordinate a suitable après ski programme in all resort areas/assisting in setting up appropriate sales targets for this programme.
  • Ensuring the accurate and concise liquidation of Reps' in-resort sales on a timely basis.
  • Ensuring all targets set are achieved to best of ability and that team are motivated to do the same.
  • Reporting to head office in a timely manner.
  • Driving the entire team towards achieving an impeccable level of customer service ensuring all issues and complaints are handled efficiently, effectively, and to root cause.
  • Dealing with and advising team on all emergency queries and situations that may arise.
  • Conducting end of season reports and entire resort close down and ensuring all team do similarly.
  • Building strong relations whilst representing the company in meetings/activities with suppliers, partners and the media.

About you:

  • Energetic and flexible with a hands on approach.
  • Experience in the ski industry (at least 2 years in a managerial position).
  • Process driven, with relentless drive to improve.
  • Independent with the ability to work under pressure and on own initiative.
  • Passionate skiers and snowboarders.
  • Confident and customer focused with a passion to continuously improve service & practices.
  • Sales oriented with ability to work towards targets.
  • Highly organised with strong IT skills.
  • Over 23 years old (for vehicle insurance purposes).


  • Ability to speak French
  • 2 years experience in a Managerial role, preferably in the ski industry
  • Full clean driving license.

What we offer: 

  • Industry leading wages & bonus scheme
  • Lift pass & ski equipment
  • Flights & transfers to resort
  • Accommodation
  • Winter sports insurance

All applicants must have an EU passport and a permanent UK National Insurance Number or Irish PPS.

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