Job Title: Watersports Instructor

Department: Neilson Summer 

Location: European Beach Resorts 

Travel Factors: Seven months overseas 

Reports to: Beach Manager

Job Role Summary:

Working for Neilson Active holidays is more than a job, it's a lifestyle! Spend the summer season based in one of our beautiful Beachclub resorts where it's all about sharing your passion for the activities you love. You'll be working hard, but the work is fun and there's always plenty of time to play!

You will help to deliver fun, engaging, safe and informative Dinghy Sailing or Windsurfing sessions for guests of all ages whilst always providing amazing service. Whether it’s greeting guests as they arrive for their first ever session or helping someone celebrate their skills, you will go out of your way to make sure that these moments are memorable!

We are always looking for friendly, energetic and approachable individuals to join our amazing team! People who can build rapport with ease and continue to give our guests confidence in the fact, that every element of their holiday is being delivered by people that care.

To join the Neilson Active Holidays team, you must be over the age of 18 and in order for us to acquire the necessary legal paperwork required to place you in an overseas position you must:

• Hold a valid UK, EU, EEA or Swiss passport
• Hold a UK National Insurance number
• Currently be registered to a fixed address within England, Scotland, Wales and Northern Ireland

PLEASE NOTE: Regrettably, if you are currently registered to a fixed address in the Channel Islands or the Isle of Man, it is not possible for us to obtain the necessary legal paperwork required to post you overseas at this time. 

Key Responsibilities and Tasks:

• To be well presented with a professional attitude at all times
• To maintain an excellent standard of customer service
• Deliver watersports instruction following the RYA syllabus and the Neilson programme
• Assist in the preparation, organisation, delivery and the running of activities for all guests both on and off the water
• Actively participate in organising and running activity clubs for children
• Ensure safety cover is of the highest standard from both the beach and safety boats
• To ensure the highest standard of health and safety is adhered to and that guests are advised on the effective/safe use of all equipment
• To take personal responsibility for the maintenance, repair and security of all Neilson equipment
• To ensure that the appearance of the activity areas always meets guest expectations
• The ability to work well, both independently and as part of the team
• To set up, pack up, and help all guests using our equipment each day
• To assist the set-up of the beach/hotel at the start of the season and the pack down of the resort at the end of the season
• To assist in the organization and hosting of social events, delivering briefings and always be happy to interact with guests at all times
• To be prepared to move between different resorts according to operational needs of the business and to fulfil your contractual end date
• To be flexible in your job role and willing to assist in all other duties as requested by your manager
• As the first point of guest contact, you'll be confident to consistently deliver excellent, personable, informative and efficient airport transfers both to and from the resort

Qualifications and Experience required:

• Royal Yachting Association (RYA) Windsurf or Dinghy Instructor qualification
• First Aid certificate valid for the duration of the contract
• Educated to GCSE standard
• Experience of working in a watersports environment
• Previous customer service experience

Knowledge, Skills and Abilities required:

• Ability to deliver fun, engaging, safe and informative Dinghy Sailing or Windsurfing sessions
• Skilled in safety and on water rescue techniques. Knowledge of the RYA syllabus
• Knowledge of current Sailing/Windsurfing industry
• Ability to effectively communicate with guests of all ages, management, and other staff
• Work well within a team and maintain effective working relationships
• Ability to work well within a team and maintain effective working relationships

Personal Qualities:

• Approachable, welcoming, friendly, and enthusiastic
• Self-motivated
• Flexible
• Punctual
• Clean and tidy appearance