This job expired on 13/08/2014
Job DescriptionOnly passionate skiers need apply! You must have excellent people skills and be confident talking about the pistes, restaurants and conditions around our resorts. We need team players who are naturally confident and friendly.
What we're looking for:
You'll be a natural leader with excellent customer service skills. Ideally you'll have experience in our resorts to be able to provide suitable route recommendations for our guests. You'll be an experienced skier (gained from at least 20 weeks' experience on snow) and happy to discuss conditions, ski equipment and mountain awareness with guests, although you are not permitted to provide any kind of instruction.
Your organisational skills will come in to play on transfer day as you'll be helping guests check in at the airport and ensuring an efficient arrivals procedure.
You'll be highly numerate and confident with spreadsheets in order to process the lift passes.
Being able to speak French at a conversational level is a huge advantage as you'll be ringing mountain restaurants, liaising with pisteurs and helping coach drivers.
You are responsible for accompanying guests to and from the airport, taking orders for and purchasing lift passes, and providing a welcoming first impression. During the week you will proactively help guests finding suitable routes around the mountain, booking restaurant tables and recommending viewpoints, coffee stops etc. You will dine twice a week in a chalet, helping the hosts with service and clearing away.
As this role no longer involves skiing with guests, you will also be required to work in a resort and chalet support capacity, helping with various behind-the-scenes tasks as well as assisting with cleaning in chalets.
Skills and experience:
- You need to be a patient and outgoing person with leadership qualities
- You should have had at least 20 weeks' skiing experience on snow, although skiing qualifications are not a requirement.
- Experience in our resorts is an advantage
- Numeracy skills are essential, and French is a definite advantage. You should have held a full driving licence for 2+ years
- You must hold a valid British/EU passport and National Insurance number